Silvia Jimenez Munayco

Experience

• 

  Grey Peru

  Apr 2013 - Nov 2014

  Account Executive

  Clients:•Procter & Gamble Group•Aje Group•Paypal•Derco Group•Assisted and developed client internal presentations.•Created and issued all status, contact reports, and budget reports to the client and agency team.•Ensured a high level of client satisfaction and generated renewals and increase revenues.

• 

  Volver d6

  Dec 2014 - Sept 2015

  Account Executive

  Clients:•Falabella Bank•Hude Cleaning Articles•Supervised traditional and digital advertising campaigns.•Analyzed the competition of our client, which helped us to design the proposed strategy.•Ensured the fulfillment of internal and external goals at the proposed time.

• 

  MullenLowe 511

  Oct 2015 - Jul 2016

  Account Executive

  Clients:•Alicorp Group•ZTE•APM Terminals•Monitored project timelines and assisted our teams in ensuring internal and external deadlines.•Supervised B2B and digital marketing strategies.•Oversaw budgets, campaign cost management, and customer billing.

• 

  Volver d6

  Aug 2016 - Sept 2017

  Senior Account Executive

  Client:•Falabella Bank•Participated in the development of marketing plans and business building proposals.•Assisted in the development and supervision of the launch of our client on digital platforms.•Guided a team of two people in the Account Area, reporting directly to the Account Supervisor.

• 

  Gap

  Oct 2018 - Dec 2019

  Sales Associate

  •Assisted an average of 40 customers per day finding or selecting items.•Developed solutions for customers by listening to their needs and recommending the appropriate products.•Collaborated with other team members to keep the sales floor area clean and organized at all times.

• 

  XIMIVOGUE

  Jul 2020 - Nov 2021

  Sales Associate

  •Greeted customers in a friendly and professional manner.•Quickly and efficiently identified customers’ needs, clarified information, researched every issue, and provided solutions and/or alternatives.•Provided customers with information on products, rates, and shipment status.•Managed all transactions, via phone and in-person, as well as offered telephonic and desk-side help.•Handled tasks of providing crucial administrative support in cases of confidential nature.

• 

  Lime Advertising Inc.

  Nov 2021 - now

  • Account Manager

    Feb 2024 - now

  • Account Coordinator

    Nov 2021 - Feb 2024