Hanna O.

Experience

• 

  Jules Reid

  May 2015 - Nov 2015

  • Delivered quality customer service while generating sales, managed the showroom floor, organized and managed inventory in-house and online, created and managed graphic designs & their delivery on website through email blasts and invitations, assisted with scheduling & assigned duties as needed • Assisted with marketing efforts by designing online graphics, creating email blasts through MailChimp, curating newsletter content, upkeep of website design, and analyzed demographic data to better understand the business’ audience

  • Sales Representative

    Jun 2015 - Nov 2015

  • Marketing Internship

    May 2015 - Jun 2015
• 

  Cavalier Golf & Yacht Club

  Apr 2016 - Aug 2017

  Customer Service Representative

  • Communicated with members on behalf of their feedback to create better member experience• Trained members how to use equipment, scheduled member appointments, fixed technology when needed, locked up the building

• 

  James Madison University

  May 2019 - May 2021

  Media Arts and Design Student Assistant

  • Successfully and professionally represented the department and the University by communicating with prospective students through phone calls, written communication, and in-person department tours• Skillfully managed daily operations of the office with the use of Microsoft Suite and Adobe Suite to meet needs of department staff and client inquiries

• 

  Sigma Sigma Sigma

  Nov 2019 - Dec 2020

  Membership Recruitment Director

  • Facilitated inaugural virtual recruitment for the JMU Tri Sigma chapter of 200+ women with the focus on training in clear communication and authentic experiences• Highest retention rates for recruitment process in relation to other chapters as well as past years for our chapter itself due to workshops, training, and strategic planning• Developed and facilitated a program including virtual workshops, zoom practices, and ICS/excel database training in a dynamic culture due to COVID-19

• 

  Bluestone Communications

  Aug 2020 - May 2021

  • Executive Creative Director for 1 of the 29 student-run PR firms in the U.S.• Manage and oversee team of nine creative members through weekly meetings & the use of project management tools to boost productivity and keep team accountable• Establish strong relationships between clients and team to fulfill goals and exceed client expectations through excellent communication skills• Promoted within a few months from Coordinator position to Executive Creative Director due to innovation, effective communication skills, and results-oriented leadership Show less • Co-curated Bluestone’s creative team; developed best practices and a goal-oriented culture• Mastered multitasking while fostering & managing collaboration between team associates and interns while attending to Executive Creative Director and the needs of our clients• Achieved brand recognition and an increase in recruitment efforts for Bluestone Communication’s Creative team by personally creating logo for our unit of the organization• Managed and created the firm’s Monthly Newsletters through strategic communication with content writers thereby producing deliverables on time Show less

  • Creative Director

    Dec 2020 - May 2021

  • Creative Team Coordinator

    Aug 2020 - Dec 2020
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  Insight Global

  Aug 2021 - May 2022

  Recruiter
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  Brkthru

  May 2022 - now

  • Account Manager

    Nov 2023 - now

  • Associate Account Manager

    May 2022 - Nov 2023