Kunal Bhasin

Experience

• 

  TCS iON

  Jun 2018 - Jul 2018

  Summer Trainee

  Worked at TCS-iON (Akatva) for Data Science.Developed a project on Face Detection and Recognition using Python and Machine Learning in the given time frame.

• 

  Airports Authority of India

  Jun 2018 - Jul 2018

  Summer Intern

  Worked under the IT-Department, Rajiv Gandhi Bhawan.During the period of training I learnt how to manage the inventory and worked on a project ,i.e, Inventory Management System.

• 

  Tata Consultancy Services

  Oct 2020 - now

  Spearheaded the development and deployment of Salesforce applications to optimize turbine maintenance and customer interactions for an energy equipment company.Designed and implemented intuitive user interfaces using Aura Components and Lightning Web Components (LWC), improving the overall user experience.Optimized business processes by developing complex Apex Classes, Triggers, and Batch Apex, reducing quote processing time and maximizing revenue potential.Orchestrated integrations with external systems using REST and SOAP APIs, enabling seamless data exchange and expanding Salesforce's functionality.Automated workflows using Salesforce Flow, Process Builder, and Apex, enhancing productivity and operational efficiency across multiple business functions.Engineered custom solutions to address unique business needs, leveraging Salesforce's declarative and programmatic tools for maximum impact.Managed release activities with Flosum, ensuring smooth version control, deployment cycles, and effective collaboration across teams.Mentored junior team members on Salesforce best practices, contributing to skill development and fostering a culture of continuous improvement.Delivered actionable insights through advanced reports and dashboards, driving key decisions for clients and stakeholders.Recognized with multiple awards for consistent performance, including Best Team Awards and the Service and Commitment Award. Show less Configured and customized Salesforce CRM to meet the business needs of a leading American biopharmaceutical company, enhancing user satisfaction and system efficiency.Managed user access, roles, profiles, and permission sets, ensuring robust security and compliance across the Salesforce environment.Developed and maintained dashboards and reports, delivering key insights to senior management that influenced strategic decision-making.Automated manual processes using Salesforce workflows, Process Builder, and Flows, streamlining operations and reducing processing times.Directed user training sessions, providing expert guidance on best practices and new Salesforce features to maximize user adoption and system utilization.Championed system enhancements, including custom objects, fields, and record types, improving data integrity and operational effectiveness.Delivered timely and accurate support for day-to-day system administration tasks, resolving user issues and ensuring smooth Salesforce operations. Show less

  • System Engineer - at Tata Consultancy Services

    Oct 2022 - now

  • Assistant System Engineer - at Tata Consultancy Services

    Oct 2021 - Sept 2022

  • Assistant System Engineer - Trainee at Tata Consultancy Services

    Oct 2020 - Sept 2021