
Shraddha Mourya
Summer Intern

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About me
customer service officer (teller)
Education

St. josephs convent school khandwa m.p.
-Business/Commerce, General
IBMR IPS ACADEMY, Indore
2018 - 2020Master of Business Administration - MBA marketing+finance
Poonam Chand Gupta Vocational College khandwa mp
2015 - 2018B.com Taxation
Experience
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Dainik Bhaskar Group (दैनिक भास्कर)
Aug 2019 - Aug 2019Summer Intern
Sterling Holiday Resorts Limited
Nov 2020 - Jun 2021Sales Executive• Responsible for handling Direct Sales.• Identifying New prospects and Selling Membership to them.• Maintain Strong Relation with Existing Member and Generate References from them.• Meeting with Prospects and Deliver Sales Presentation through F2F and Audio, Video Meeting.• Revenue Generation of Company through Maximize Sales, Customer Relationship Management, B2C Sales.

Chemmanur International Holidays and Resorts Limited
Jun 2021 - Jan 2022Sales Executive• Direct sales.• Meeting individual monthly, quarterly and annual target.• Generate self sales and maintain good communication and relationship with the existing customer• Meeting with Prospects and Deliver Sales Presentation through F2F and Audio, Video Meeting.• Working closely with existing client to help them book holidays.

Suryoday Small Finance Bank Ltd
Mar 2022 - Aug 2023Bank Teller• Expertise in Handling branch operation activities.• Responsible for Teller activities.• Handling process of RTGS/NEFT.• Handling cheques clearing process Inward/Outward/Transfer Cheques.• Responsible for making DD / FDR.• Responsible for Internal and External audit.• Responsible to resolve the Customer queries and complaints within time parameter and regulatory compliance's.• Managing banking relationship with co-operative banks, domestic commercial banks, Financial Institutions. Show less

HDFC Bank
Sept 2023 - nowAssistant Manager
Licenses & Certifications

NSE ACADEMY CERTIFIED CAPITAL MARKET PROFESSIONAL
NSE ACADEMY
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