Chrispin Francis

Experience

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  Police Athletic League

  Jun 2009 - Aug 2009

  Summer Youth Mentor

  Worked with children individually, ages 5-8 years old.Taught English language skills such as pronunciation and reading.Assisted children with creative writing and arts and crafts projects.

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  McDonald's Corporation

  Sept 2009 - Apr 2011

  Crew Member

  Received orders from customers and completed cash register transactions.Prepared food orders in kitchen area.Maintained the restaurant’s eating area.Restocked supplies for following shift.Trained new employees in general knowledge of crew member responsibilities.

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  Starbucks

  Mar 2012 - Mar 2015

  Barista

  Receive orders from customers and complete cash register transactions.Maintain the restaurant’s eating area.Restock supplies for the following shift.Train new employees in general knowledge of crew member responsibilities Prepare food orders in bar area.

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  Hudson Valley Bank

  Mar 2014 - Jul 2014

  Traning and Development Intern

  •Contributes to team efforts by performing research to locate essential training and development materials•Develops, organizes, conducts and evaluates training programs•Creates spreadsheets to efficiently and effectively manage the budget of various departments within the bank•Attends meetings and presentations to identify and assess training needs for employees within the company

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  Maison Kayser USA

  Mar 2014 - Jul 2014

  Human Resources Intern

  •Maintains HRIS data•Provides payroll information by collecting and recording time and attendance records•Acts as a liaison with managers and potential prospects to effectively schedule interviews by coordinating appointmentsLook over I-9 and W-4•Complete background checks and drug screening•Completed different job posting

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  The Goal Program

  Oct 2014 - Dec 2014

  Camp Counselor

  •Assist children with homework.•Arrange different activities for kids•Help prepare kids for next grade

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  Bank of America

  Feb 2015 - Oct 2016

  Customer Service Representative

  • Process transactions accurately and efficiently in accordance with established policies and procedures while engaging our clientele• Refer clients to our on-site financial specialists for financial and investment management• Demonstrate core values in all actions and provide an excellent experience for the customer.• Daily document filing and organization to maintain a proper trail for Audit and Compliance follow-ups.• Assist and educate clients on self-service banking while building and strengthening customer relationships Show less

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  Good Shepherd Services

  Oct 2015 - now

  Group Leader

  • Developed and maintain an atmosphere of consistency and fairness in which both children and staff cooperate• Maintained strict adherence to policies and procedures at all times• Provided direction, supervision and guidance to campers at all times• Engaged in outreach activities to ensure attendance and participation• Participated in staff orientation as well as ongoing development activities

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  Cardinal McCloskey Services

  Oct 2016 - May 2020

  Special Medical Case Manager

  Supervise new Case Aides and Case Planners Trains new employees on operating systems and department structures Shadow Case Planners and assist them with paperwork protocol and home visits Educate family members on their conditions and how they are impacting the family functioning Assess the needs of the caretaker/child for permanency planning services and refer families to legal services focusing on future care and custody of minor children Develop a comprehensive service plan that addresses the service needs of all family members Assess the needs of the caretaker/child for permanency planning services and refer families to legal services focusing on future care and custody of minor children Maintain case record of all case management activities and complete accountability reports on time Refer the child/family to appropriate service providers including community based service organizations as well as city and state agencies, to successfully work with the family Show less

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  NYCHHC

  Apr 2020 - Jun 2022

  Coordinating Manager

  Provide daily oversight to assigned caseload of high-need candidates/membersDeliver interventions and treatment modalities, designed to reduce unnecessaryhospitalization.Connect to primary care, behavioral health care, housing services, and additional publicservice providers on client behalf to improve overall health outcomes.Administer program requirements as defined by federal, state, local, and agencyguidelinesFacilitate case conferences as needed to ensure that each member’s care team is alignedwith the shared plan of care.Provide written status updates on a regular basis or as requested (case conference tool,emails, etc.)Verify documentation of all activities in the members chartSupport staff onboarding and growth as a mentor/coach. Show less