Molly Mueller, MSc

Experience

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  County of Rock

  May 2012 - Sept 2016

  Management of the Section 5310 grant funded Mobility Management program providing mobility options to marginalized and under-served populations in Rock County. Involved in partnerships with nearly fifty public and private agencies, organizations, and volunteer programs. Responsible for marketing and outreach including communication with county and city government, media outlets, creating a monthly newsletter, advertisements, flyers, brochures, etc., widespread dissemination of literature, website maintenance, and presence at community events. Advocacy efforts at local/state/federal levels. Show less Responsibilities including assisting with Rock County’s elections, forming and maintaining working relationships with members of the press and elected municipal officials, maintaining records, proofing County Board proceedings, executing passports as an acceptance agent, distributing marriage licenses, and handling monetary transactions. Assisted in initiating a statewide vital records system turnover in May 2015. High focus on excellent customer service for Rock County’s diverse community. Show less

  • Mobility Manager

    Jul 2015 - Sept 2016

  • Clerk Specialist

    Mar 2015 - Jul 2015

  • Telecommunicator

    May 2012 - Mar 2015
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  The School District of Janesville

  Jan 2017 - Mar 2018

  Teacher

  Instructor in the Business and Marketing Department at Parker High School. Taught multiple sections of Freshman Seminar and Video Game Design I and II. Assisted part-time in Special Education Department.

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  City of Janesville, Wisconsin

  Mar 2018 - Aug 2020

  Communications Specialist

  Responsible for internal and external strategic communications planning and execution. Designed all social media content, oversaw organization's website, organized public meetings and events. Overhauled city brand by creating Standard Graphics Guide for organization of over 500 staff. Led team of six as Public Information Officer during COVID-19 response. Supervisor of Management Information Intern program. Media liaison for organization.

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  Kerry

  Sept 2020 - Sept 2021

  Customer Service Representative

  Processed and requested orders in line with company procedures, developed and maintained strong relationships with all customers, maintained up-to-date knowledge of products, customers, processes, and suppliers. Member of Customer Care Communications team. Designed reporting guides for new customer care software platforms.

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  Hard Rock Casino Rockford

  Oct 2021 - Oct 2022

  Marketing Manager

  Responsible for the creation, implementation, execution, success and analysis of marketing promotions, special events, and programs including copywriting and design. Oversees creative asset process from planning stage to design phase through end of campaign. Ensures staff and supporting departments are fulfilling responsibilities in support of Casino programs/promotions. Annual planning process coordination including developing annual marketing plan and planning calendar, managing the budgeting process, and timely reporting. Oversees and participates in internal Donations Committee. Oversees Marketing Coordinator team; responsible for their training, evaluations, and development. Media and public relations liaison. Handles special projects for President and Director of Marketing. Show less

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  County of Rock

  Oct 2022 - Nov 2024

  Communications Specialist

  Develops and coordinates communication messaging to inform and educate people about what public health is, what the health department does and why it matters. Establishes and implements a department wide brand strategy. Supports other health department staff to effectively utilize appropriate communication strategies, including during public health emergencies, to achieve specific program goals and objectives. Utilizes multiple strategies to communicate effectively and reach a variety of target audiences to improve population health and eliminate health disparities. Acting Public Information Officer for Public Health. Show less

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  Western Governors University

  Sept 2024 - now

  Communications Consultant

  Contract communications consultant and subject matter expert. Participates in university projects requiring professional communications expertise which is leveraged to support the development of communications curriculum, materials, and tests.

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  Wisconsin Department of Agriculture, Trade and Consumer Protection

  Nov 2024 - now

  Senior Public Information Officer

  This position is responsible for supporting the Division of Animal Health and the Division of Food and Recreational Safety. Responsible for coordinating news releases, media advisories, social media posts, and informational/educational activities. Programs and materials are utilized to inform and serve multiple audiences including news media, consumers, businesses, schools, interest groups, trade groups, and the general public. Liaison to department staff and other state, federal, and local agencies to coordinate media and informational activities. Manages special event public information efforts or serves as a technical resource. Show less