Darren McAven

Experience

• 

  Lloyds Banking Group

  Jun 1999 - Aug 2002

  Database Marketing Roles
• 

  Kinetic Intelligence

  Mar 2003 - Oct 2005

  Marketing Analyst
• 

  SKYCITY Entertainment Group

  Oct 2005 - Oct 2016

  Responsible for 30+ enterprise applications across loyalty, hospitality and gaming:- Led a team of 12 in the delivery of highly available critical services.- Business case development, project oversight and delivery.- Application roadmap development and execution.- Budget recommendations and operational spending oversight. - Business analysis leadership and solutioning. Responsible for core loyalty and gaming applications, including:- Staff KPI setting and performance management.- Planning and resourcing.- Managing system upgrades.- Vendor management. - Stakeholder management. Responsible for Business Intelligence delivery across SKYCITY group:- Delivery of critial enterprise reporting to SLA's.- Leading a team of 6 BI specialists.- Vendor management and negotiation.- Development and delivery of annual plans, programmes of work and roadmaps. - Stakeholder management at all levels across the organisation.- Prioritising and allocating resource across requests, incidents, change requests and projects.

  • IT Applications Manager

    Feb 2015 - Oct 2016

  • IT Gaming Applications Manager

    Mar 2013 - Feb 2015

  • Business Intelligence Delivery Manager

    Aug 2010 - Mar 2013

  • Business Intelligence Roles

    Oct 2005 - Aug 2010
• 

  Auckland Council

  Feb 2017 - Aug 2018

  Senior Project Manager (contract)

  - Successfully delivered a transformational SaaS based core system implementation at City Parks Services business unit. Implementation included deployment of integrated asset and financial management systems along with workforce mobility.- Business Case development through to funding approval of new workforce management solution.- Implementation of workforce management solution for deployment to 700 employees. Solution comprised workforce management solution integrated with SAP, mobility and text message gateway components.- Delivered a range of Digital initiatives, including Auckland Council website enhancements, oversight of SAP Hybris component of new booking solution and a digital engagement platform from business case to commencement of build. Show less

• 

  Manukau Institute of Technology

  Sept 2018 - May 2019

  Project Manager
• 

  KPMG New Zealand

  May 2019 - Jan 2021

  Senior Manager

  Management Consulting - Technology & Transformation

• 

  Bupa

  Jan 2021 - now

  • Technology & Data Manager

    Apr 2024 - now

  • Interim Technology & Data Manager

    Jan 2024 - Apr 2024

  • Head of Applications & Data

    May 2023 - Jan 2024

  • Application Services Manager

    Jan 2021 - Jun 2023