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Michael Benguigui

Michael Benguigui

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  • Timeline

  • About me

    Managing Director - Accenture Song Sales Lead France & BeNeLux

  • Education

    • Sorbonne Graduate Business School - IAE Paris, France

      2006 - 2008
      MBA

    • Chalmers University of Technology, Göteborg

      2005 - 2005
      Master's Degree Digital Communication Systems & Technology

    • ESIEE PARIS

      2001 - 2005
      Master of Science Telecommunication and Signal Processing

  • Experience

    • Accenture

      Sept 2006 - Jan 2011

      Delivery Lead for a major life-insurance Client Account.- Team Management (30-35 p.) across 2 countries (France & Romania)- Client and third-party relationship management - Operational processes improvement and implementation Team Lead for a Backoffice application development and maintenance for a major French mobile operator.- Team Management (10 p.) accross 2 countries (incl. India) ;- Client relationship management ; Mobiles qualification Projects Manager for a major French mobile operator.Work in international environment.

      • Delivery Lead - Life Insurance Client Account

        Jan 2010 - Jan 2011

      • Team Lead

        Jan 2009 - Jan 2010

      • Mobiles qualification Projects Manager

        Sept 2006 - May 2009

    • Accenture

      Jan 2012 - Jan 2013
      Project Director - Major Mobile Operator

      Project Director for a major French Mobile Operator.Mobiles and Services Qualification; Mobile and Network Testing; Engineering; - Team Management (30-35 p.)- Financials follow-up- Business Development

    • Accenture

      Jan 2014 - Jan 2015
      Utilities Portfolio and Account Lead - Accenture Operations - Capacity Solutions

    • Accenture

      Sept 2016 - Apr 2018
      France & Benelux Lead - Accenture Operations – Capacity Solutions

      Leading the business and operational activities of Accenture Operations Capacity Solutions in France and Benelux: +650 team size across a +80 clients portfolio - Management of the Sales team for Capacity Solutions and Operations Consulting- Development and sale of innovative offers (Robotics Process Automation, Transformation services for Shared Service Centers, etc.)- P&L responsibility - International coverage: client portfolio in France and Benelux. Engagements delivered both locally and from Accenture Global Network (Mauritius, India, South and East Europe, etc.) Show less

    • DXC Technology

      May 2018 - May 2020
      South Europe BPS Sales Leader

    • Accenture

      May 2020 - Feb 2023

      Accenture Marketing, Sales and Customer Service Operations helps our clients scale end to end customer experiences, from building awareness, to new customer acquisition, client and customer on-boarding and long term customer value. Accenture Marketing, Sales and Customer Service Operations helps our clients scale end to end customer experiences, from building awareness, to new customer acquisition, client and customer on-boarding and long term customer value.

      • Managing Director - Marketing, Sales & Customer Operations - France & Benelux

        Dec 2021 - Feb 2023

      • Marketing, Sales & Customer Operations, Accenture France & Benelux Lead

        May 2020 - Dec 2021

    • Accenture Song

      Feb 2023 - now
      Accenture Song Sales Lead France & BeNeLux

  • Licenses & Certifications

    • Become an AMA Professional Certified Marketer in Digital Marketing

      LinkedIn
      Feb 2020
      View certificate certificate