Jordan Box

Experience

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  WOW! Internet, Cable & Phone

  Jul 2014 - Apr 2016

  Quality Control / Field Service Technician

  · Work individually and in teams to monitor and regulate signal attenuation.· Generate reports of monitored loss and provide in service presentations of gathered data, EXCEL oriented· Train other technicians; coach when necessary to ensure proper adherence to quality guidelines.

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  ADS Environmental Services

  May 2016 - Dec 2019

  • Act as daily point of contact between Product Management and the software and hardware teams regarding feedback and direction for both software and hardware products• Collaborate with a cross-functional team to maintain product development plan integration and ensure the overall achievement of product objectives. Validate the product matches the specified requirements.• Provide daily access to project team for story clarification, making sure all stakeholder requirements are listed and communicated to the project team within Agile stories, tasks, definitions and acceptance criteria• Throughout the development cycle, validate the product matches the specified requirements through frequent project reviews and team meetings.• Identify product features, enhancements, and bug fixes for Engineering and work with Product Management to prioritize these needs.• Support all ADS internal functional groups to help launch, sell, fulfill, and support product.• Provide product support for industry trade shows as needed. Show less · Analyze hydraulic data with ability to recognize patterns, trends, and needs for equipment service.· Using an understanding of basic hydraulics, analyze diurnal patterns and edit data to preserve quality.· Work in conjunction with field personnel, project managers, and data reviewers to provide clients with quality reports of measured data and analysis of readings using internal software.· Generate reports of final generated data, uptime of monitoring points, and analysis of flow conditions. Show less

  • Product Specialist

    May 2017 - Dec 2019

  • Data Analyst

    May 2016 - May 2017
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  IN2L

  Dec 2019 - Aug 2020

  Technical Product Manager

  As the market leader in senior engagement technology, iN2L (It’s Never 2 Late) has been enriching the lives of older adults through content-driven engagement since 1999. A critical part of the resident experience in more than 3,000 nursing homes, assisted and independent living communities, memory care settings, and adult day programs across the U.S. and Canada, iN2L creates possibilities, enjoyment, and connection for hundreds of thousands of seniors.Strategically designed by a full staff of content development specialists, iN2L’s expansive, targeted content library promotes wellness, empowerment, and engagement among older adults, regardless of physical or cognitive ability. A simple press of a button on iN2L’s touch screens can launch hundreds of applications for activities that facilitate social interaction, cognitive and physical exercise and therapy, education, reminiscing, areas of interest, and memory care engagement. iN2L systems are ideal for both group engagement and individual experiences and enable seniors, including those with memory loss, to share conversations, experiences, learning, and fun with each other, their caregivers, and family members. Show less

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  Land Title Guarantee Company

  Sept 2020 - Nov 2021

  Product Manager
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  Crate and Barrel

  Nov 2021 - Dec 2022

  Ecommerce Product Manager
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  HealthSherpa

  Jan 2023 - now

  Senior Product Manager I