Thando Nkwane

Experience

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  NEWSCAFÉ

  Jun 2015 - Nov 2015

  Brand Ambassador and Promoter

  Maintained consistent visual merchandising standards to highlight product features, attract•Built relationships and personalized future client development opportunities by collecting customer•Promoted positive company image through superior customer service experiences.•Collaborated with customer service team members to assist with product information and provide.•Created positive and rewarding client experiences through warm and friendly customer.

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  VOICE OF WITS

  May 2016 - Oct 2016

  Content Producer

  •Oversaw and orchestrated a dynamic radio show feature, including music compilation, showcasing expertise in content curation•Led the strategic planning for the show, determining the best angle and identifying and preparing engaging guests.•Conducted thorough research and compiled relevant information for interviews and show segments, ensuring content quality.•Managed the end-to-end content creation and publication process, ensuring timely and accurate delivery of engaging content.

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  GALA Queer Archive

  Aug 2016 - Dec 2016

  Media Intern

  •Updated the content on the company website.•Ensured the archiving of old website content•Fulfilled the writing of press releases and other media content•Developed a social media program•Attended events and effectively documented them.•Adapted design concepts to different media formats, including web, social media, print, and video•Integrated social media APIs to allow users to share content on various social media platforms•Assisted with general administrative duties. Show less

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  Lesedi & Letsatsi Power Projects (Renewable Energy-IPPs)

  Feb 2017 - Feb 2019

  Economic Development Intern

  •Coordinated the implementation, monitoring, and evaluation of Socio-Economic and Enterprise •Development projects, ensuring adherence to timelines and milestones.•Conducted beneficiary assessments and selection processes in partnership with key stakeholders, contributing to the success of targeted initiatives.•Compiled and submitted comprehensive monthly reports on ED and SED implementation, stakeholder engagement, and grievance handling, meeting deadlines consistently.•Coordinated ED team meetings and travel arrangements, showcasing organizational and logistical skills essential for seamless program execution.•Assisted in conducting community needs assessments, mapping crucial assets for effective development projects.•Assisted in the facilitation of workshops with key stakeholders to identify and document community assets, contributing to strategic development initiatives.•Fulfilled basic adimistration duties.•Ensured procurement•Fulfilled event management duties•Managed the company's website content.•Ensured the preparing of travel arrangements and handling general office administration. Show less

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  UNHCR, the UN Refugee Agency

  May 2019 - Dec 2019

  Admin and Finance Intern

  •Developed and implemented processes and procedures to streamline office operations.•Gathered VAT invoices and recorded in excel document and any other general admin duties.•Collaborated with accounting and finance teams to create monthly and quarterly financial reports.•Developed and implemented effective policies and procedures for HR, finance, and other administrative functions.•Created reports and documents as requested by the office manager.•Installed and configured various software applications and services to support the organization’s needs.•Assisted in maintaining a filing system that ensures proper custody and tracking of admin.•Monitored vendor accounts•Registered travel authorizations•Booked and liaised on travel itinerary•Assessed staff travel claims and calculations•Received and registered payments Show less

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  DV8 Technology Group

  Jul 2021 - Jun 2022

  Project Administrator

  • Work closely with the Supply Chain and logistics teams and Finance Department to evaluate and on/off-board travel and accommodation suppliers across all provinces (urban and rural) in line with the company policies and procedures.• Typing, compiling, and preparing reports, presentations, and correspondence.• Managing vendors, databases and filing systems• Implementing and maintaining procedures and administrative systems• Assist the Finance Department in reconciling accounts, track budgets and operational expenses relating to travel and staff claims• Plan, facilitate, implement, process, verify, audit, reconcile, and document travel and related operations.• Handles travel issues, conflicts, complaints, cancelations, and refunds• Work closely with Project Management Officers (PMOs), Supply Chain & Logistics, Health, Safety & Environment (HSE) teams.• Review, examine, and compare supplier/service provider invoices against completion statuses.• Review and recommend for approval time sheets for work related to project or department Show less

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  Realm Digital

  Jun 2022 - Aug 2023

  Project Administrator

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.• Ensure that all projects are delivered on time, within the scope, and budget.• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.• Ensure resource availability and allocation.• Develop a detailed project plan to track progress.• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.• Measure project performance using appropriate systems, tools, and techniques.• Report and escalate to management as needed.• Manage the relationship with the client and all stakeholders.• Perform risk management to minimize project risks.• Establish and maintain relationships with third parties/vendors.• Create and maintain comprehensive project documentation. Show less

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  MakeReign | An Interface Company

  Aug 2023 - Mar 2024

  Junior Project Manager

  • Adapted to a fast-paced work environment, maintaining high motivation and commitment to the company's values and delivery standards.• Scoped project requirements and developed comprehensive project plans, facilitating effective milestone achievement and resource allocation.• Interpreted design briefs to accurately translate client needs into actionable project tasks, enhancing project clarity and direction.• Managed end-to-end project delivery within the client's timeline and budget, ensuring alignment with PMO processes and quality standards.• Interpreted design briefs to accurately translate client needs into actionable project tasks, enhancing project clarity and direction.• Collaborated closely with clients and internal teams to ensure seamless communication, project alignment, and stakeholder satisfaction.• Identified and pursued upsell opportunities, contributing to business growth and enhanced client service.• Implemented continuous improvement strategies to optimize project outcomes and team performance. Show less

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  Broadsmart

  Apr 2024 - now

  Key Account Manager

  • Develop and maintain strong relationships with assigned key digital accounts, acting as their primary point of contact within the company.• Conduct in-depth client discovery sessions to understand their business objectives, challenges, andtarget audiences.• Develop and implement comprehensive digital marketing strategies for assigned accounts, alignedwith overall business goals and budget constraints.• Manage and oversee the execution of digital campaigns across various channels, including SEO,SEM, social media, email marketing, and content marketing.• Interpreted design briefs to accurately translate client needs into actionable project tasks, enhancing project clarity and direction.• Collaborate with internal teams (e.g., design, development, analytics) to ensure seamlesscampaign execution and delivery.• Monitor campaign performance and analyze data to identify areas for improvement and optimizeresults.• Report on campaign results to clients in a clear and concise manner, demonstrating the valuedelivered.• Build and maintain strong relationships with external partners to leverage their expertise for clientbenefit.• Contribute to the development and implementation of best practices for digital accountmanagement within the company. Show less