
Avani Tiwari
Research Fellow

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About me
Product Manager | Driving Scalable Solutions for Customer Satisfaction | AI and CRM Expert| SaaS product| B2B
Education
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Indian Institute of Science (IISc)
2017 - 2017Master of Technology - MTech NanotechnologyProjects: Fabrication and study of CdTe and MCT Heterostructures

University of Rajasthan
2012 - 2017Master of Technology - MTech Nanotechnology• BTech- MTech Dual degree In Nanotechnology• Electrical studies based on Spark and Radio plasma frequency at ARCI, Hyderabad• Research assistant at Raman Research Institute, Bangalore
Experience

Log 9 Materials
May 2018 - Feb 2019Research FellowDrove the product life cycle for an oil-water separation membrane, contributing to a tangible decreasein water pollution in Indian oil refineries.Successfully implemented cost-reduction strategies throughout the product development lifecycle,resulting in an impressive 8% decrease in fabrication costs.Excelled in collaborating with and aligning cross-functional and geographically distributed teams.

Peak
Apr 2019 - Jan 2021Associate Product ManagerManaged and mentored 4 engineering teams across India and the UK, steering the product vision, strategy, and execution for customer intelligence solutions used by the top 10 UK retailersEnhanced brand loyalty and engagement, evidenced by a 12% increase in clicks, a 20% reduction in overall costs, and a 30% decrease in average cost-per-click through personalized experiences

Peak India
Jan 2021 - Nov 2022Product ManagerPioneered the implementation of AI-powered targeting, achieving a remarkable 28% uplift in email revenue and an outstanding 8400% return on social media ad spendEnhanced the Access Control System framework for Peak Platform, catering to 100+ clients and 1000+ users, effectively preventing unauthorized access to sensitive dataIdentified B2B market needs and managed the end-to-end execution of Quota management, managing 100+ clients and platform resources, resulting in a significant 10% expense reduction Show less

Xeno
Nov 2022 - Jul 2023Senior Product ManagerSpearheaded the development of the offer management tool, resulting in a 25% increase in customer acquisition and a 15% increase in revenue.Implemented a Push API framework that enabled real-time communication with customers and third-party tools, resulting in a 30% increase in user retention.Collaborated seamlessly with cross-functional teams to define product roadmaps, prioritize features, and optimize sprint planning, achieving a 20% improvement in product delivery timelines.

GoForSys systems
Jul 2023 - nowProduct ConsultantBuilding a field service management system
Licenses & Certifications
- View certificate

Microsoft AI Product Manager
MicrosoftOct 2025 
The Complete Product Management Course
UdemyMay 2020
Certified Scrum Product Owner (CSPO)
Scrum AllianceAug 2025
Languages
- enEnglish
- hiHindi
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