Avani Tiwari

Avani Tiwari

Research Fellow

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location of Avani TiwariJaipur, Rajasthan, India

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  • Timeline

  • About me

    Product Manager | Driving Scalable Solutions for Customer Satisfaction | AI and CRM Expert| SaaS product| B2B

  • Education

    • Indian Institute of Science (IISc)

      2017 - 2017
      Master of Technology - MTech Nanotechnology

      Projects: Fabrication and study of CdTe and MCT Heterostructures

    • University of Rajasthan

      2012 - 2017
      Master of Technology - MTech Nanotechnology

      • BTech- MTech Dual degree In Nanotechnology• Electrical studies based on Spark and Radio plasma frequency at ARCI, Hyderabad• Research assistant at Raman Research Institute, Bangalore

  • Experience

    • Log 9 Materials

      May 2018 - Feb 2019
      Research Fellow

      Drove the product life cycle for an oil-water separation membrane, contributing to a tangible decreasein water pollution in Indian oil refineries.Successfully implemented cost-reduction strategies throughout the product development lifecycle,resulting in an impressive 8% decrease in fabrication costs.Excelled in collaborating with and aligning cross-functional and geographically distributed teams.

    • Peak

      Apr 2019 - Jan 2021
      Associate Product Manager

      Managed and mentored 4 engineering teams across India and the UK, steering the product vision, strategy, and execution for customer intelligence solutions used by the top 10 UK retailersEnhanced brand loyalty and engagement, evidenced by a 12% increase in clicks, a 20% reduction in overall costs, and a 30% decrease in average cost-per-click through personalized experiences

    • Peak India

      Jan 2021 - Nov 2022
      Product Manager

      Pioneered the implementation of AI-powered targeting, achieving a remarkable 28% uplift in email revenue and an outstanding 8400% return on social media ad spendEnhanced the Access Control System framework for Peak Platform, catering to 100+ clients and 1000+ users, effectively preventing unauthorized access to sensitive dataIdentified B2B market needs and managed the end-to-end execution of Quota management, managing 100+ clients and platform resources, resulting in a significant 10% expense reduction Show less

    • Xeno

      Nov 2022 - Jul 2023
      Senior Product Manager

      Spearheaded the development of the offer management tool, resulting in a 25% increase in customer acquisition and a 15% increase in revenue.Implemented a Push API framework that enabled real-time communication with customers and third-party tools, resulting in a 30% increase in user retention.Collaborated seamlessly with cross-functional teams to define product roadmaps, prioritize features, and optimize sprint planning, achieving a 20% improvement in product delivery timelines.

    • GoForSys systems

      Jul 2023 - now
      Product Consultant

      Building a field service management system

  • Licenses & Certifications

    • Microsoft AI Product Manager

      Microsoft
      Oct 2025
      View certificate certificate
    • The Complete Product Management Course

      Udemy
      May 2020
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Aug 2025