Stefano Giugliano

Experience

• 

  Accenture

  Mar 2003 - Jul 2012

  Data Migration Project Manager & Senior Consultant (Delivery & SA)

  As a former Data Migration Project Manager & Senior Consultant at Accenture, I specialized in overseeing complex data migration projects for clients across various industries. My role involved leading teams in planning, executing, and managing data migration activities to ensure seamless transitions and maintain data integrity. I provided strategic guidance to clients, leveraging my expertise to optimize processes and mitigate risks. Additionally, I played a key role in advising clients on best practices, implementing quality assurance measures, and delivering solutions that met their business objectives while adhering to strict timelines and budgets. As a CRM and Billing developer and Integration Test lead, I oversaw the implementation and testing of integrated systems to ensure seamless functionality and user experience.Projects:⚙️ Poste Mobile – Rome, Italy⚙️ Vodafone ITA – Milan, Italy⚙️ Vodafone CZ – Prague, Czech Republic⚙️ Aria S.p.A. – Marsciano, Italy⚙️ Tiscali ITA – Cagliari, Italy⚙️ Tiscali UK – London, UK⚙️ Telecom Italia FR/DE/HL – Rome⚙️ Italy, Telecom Italia – Rome, Italy Show less

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  Ericsson

  Jul 2013 - Oct 2024

  My role is mainly focused on providing strategic leadership and oversight for large-scale initiatives within the program. My mission is to define a clear vision aligned with business strategy, leading planning, execution, and monitoring of all program activities. This includes managing stakeholder relationships, allocating resources, and ensuring adherence to budget and schedule constraints. Leveraging on my deep technical expertise in BSS systems like CRM, charging and billing, I am called to drive innovation and seamless integration of IT solutions proposed to our clients. I always foster a collaborative team environment, promote organizational change, and ensure compliance with regulatory standards. Ultimately, my technical background constantly helps me in achieving operational efficiency, driving business transformation, and enhancing customer satisfaction through effective program management and leadership.Projects:⚙️ Orange – Warsaw, Poland⚙️ Indosat – Jakarta, Indonesia⚙️ Wind3 – Rome, Italy⚙️ Almadar – Tripoli, Libya⚙️ TAG – Belgrade, SerbiaMain Achievements:⚙️ Successfully led the implementation of a large-scale digital transformation program, achieving 20% cost savings through optimized resource allocation.⚙️ Implemented robust project management methodologies that reduced project timelines by 30% and improved overall project efficiency.⚙️ Led a wide cross-functional and multicultural team of members across multiple geographical locations, fostering collaboration and achieving project milestones ahead of schedule.⚙️ Enhanced customer satisfaction by implementing Order Manager enhancements that improved response times, stability, reliability, and overall performances.⚙️ Received recognition for leadership excellence and outstanding performance from Ericsson SVP, contributing to the organization's reputation and growth in the telecommunications sector. Show less My role was essential in driving innovation and technological advancement within the R&D organization. This dual role encompasses overseeing the research and development initiatives mentioned, ensuring projects are delivered on time and within budget while meeting quality standards. Additionally, as an AI Advisor, I provided strategic guidance on artificial intelligence technologies, identifying opportunities for AI integration to enhance operational efficiency, decision-making processes, and final customer experience. I collaborated closely with cross-functional teams, leveraging their expertise to foster innovation, solve complex technical challenges, and steer the organization towards cutting-edge solutions with AI algorithms.Projects:⚙️ DB Technology Key Stakeholder Questionnaire Study⚙️ AI Machine Learning for Product Catalog Mapping & Migration Tool⚙️ Data Migration Full Stack Configurable & Scalable ToolMain Achievements:⚙️ Successful Implementation of Innovative AI Solutions.⚙️ Timely and Cost-Effective Delivery of R&D Projects.⚙️ Strategic Guidance and Thought Leadership in AI. Show less I oversaw the seamless transfer of critical data between systems, ensuring accuracy, integrity, and security throughout the process. My role involved meticulously planning and executing data migration strategies, coordinating with cross-functional teams to minimize disruption of the service, to maximize the end-user seamless experience and optimize efficiency. I was dedicated to maintaining high standards of data quality and compliance with regulatory requirements, implementing rigorous testing and validation protocols (Dry Runs, Dress Rehearsal, System Integration Functional and UAT Tests and Performance Test). By leveraging my expertise in project management and quality assurance, I ensured that data migrations were completed on schedule and within budget, ultimately enhancing operational reliability and customer satisfaction in the dynamic Telco environment. Projects:⚙️ AMX – Bogota, Colombia⚙️ Entel – Santiago, Chile⚙️ Megafon – Moscow, Russian Federation⚙️ T-Mobile – Seattle, U.S.A.⚙️ Etisalat – Dubai, UAEMain Achievements:⚙️ Successfully led multiple complex data migration projects, ensuring seamless transition between systems (also with a long coexistence period of legacy and target stacks) while maintaining data integrity and security.⚙️ Implemented robust quality assurance processes and protocols, resulting in error reduction by 30% and ensuring compliance with regulatory standards, meeting the defined and agreed KPOs.⚙️ Coordinated cross-functional teams to optimize data migration strategies, achieving project milestones on time and within budget. Show less I specialized in crafting and presenting comprehensive data migration solutions tailored to telecommunications clients' needs. My role focused on understanding client requirements, developing strategic proposals, and demonstrating technical expertise to secure successful pre-sales engagements in the telecommunications sector. Projects:⚙️ Madrid, Spain - Tier 1 Mobile Operator⚙️ Santiago, Chile - Tier 1 Mobile and Fixed Operator⚙️ Uruguay, El Salvador, Ecuador, Guatemala, Panama, Nicaragua, Costa Rica – Tier 1 Mobile Operator⚙️ London, UK – Tier 3 Mobile MVNO⚙️ Dublin, Ireland – Tier 2 Mobile Operator⚙️ Moscow, Russian Federation – Tier 1 Mobile and Fixed Operator⚙️ Seattle, U.S.A. – Tier 1 Mobile Operator⚙️ Warsaw, Poland – Tier 1 Mobile Operator⚙️ Rome, Italy – Tier 1 Mobile Operator⚙️ Ankara, Turkey – Tier 1 Mobile Operator⚙️ Kuala Lumpur, Malaysia – Tier 1 Mobile OperatorMain Achievements:⚙️ Secured multiple high-value pre-sales engagements by demonstrating deep technical knowledge, understanding client requirements, and aligning solutions with their strategic objectives.⚙️ Developed strong relationships with key stakeholders, including C-level executives, leading to increased client trust and long-term partnerships.⚙️ Collaborated closely with sales teams to develop compelling proposals and presentations, contributing to a high win rate in competitive bid situations.⚙️ Stayed abreast of industry trends and emerging technologies to innovate data migration strategies, ensuring solutions were at the forefront of industry standards, thus creating a comprehensive list of assets.⚙️ 70%+ pre-sales opportunity successfully sold. Show less

  • Program Director, Cutover Manager, CSR

    Sept 2018 - Oct 2024

  • R&D Delivery Manager & AI Advisor

    Feb 2022 - Dec 2023

  • Data Migration Project Manager & Quality Assurance Lead

    Aug 2012 - Aug 2018

  • Presales Data Migration CSR

    Jul 2013 - Dec 2016
• 

  Accenture

  Dec 2024 - now

  Business Architecture Senior Director