Koyal Harjani

Experience

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  ISMAYA GROUP

  Jan 2014 - Jun 2014

  Pastry Intern

  • Performed daily operational tasks such as producing sponge bases, decorating whole cakes, chocolate modelling.• Assisted the catering team in the management and mass production of pastry items for large scale events .• Participated in a product development challenge, and analysed the response of the market to the product created.• Developed a lot of knowledge on techniques implemented and skills required to run a mass production catering business

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  Wizcraft International Entertainment Pvt. Ltd.

  Jun 2015 - Jul 2015

  Sponsorship management Intern

  • Developed Public relation skills, as well as the ability to initiate formal business deals. • Achieved to raise a total of RM 10,000 worth sponsorship through conversing with corporate executives from DBB Jewellery store Mumbai. • Created daily schedules for sponsors, ensuring they were well taken care of during their time at the 4 days awards function. • Participated in developing strategies to retain sponsors for upcoming events by Wizcraft.• Attempted to explore untapped companies as a means to expand the sponsorship sources, to increase revenue. Show less

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  INAYA Putri Bali

  Jan 2016 - Mar 2016

  Food Beverage operations intern

  • Internship program revolved around 4 main areas ; Staff Scheduling, Events management, product development, social media marketing management, F&b staff recruitment. • Assisted the admin team with creating daily schedules for production & service staff. • Assisted the banquet team with the creation of Banquet event order through delphi system. • Reviewed customer participation on social media campaigns led by Inaya on platforms such as tripadvisor, instagram, facebook etc. • Created an analysis based on customer participation online, and developed strategies to achieve a greater customer satisfaction. • Reviewed multiple resumés concerning positions in the F&B department, and developed knowledge on screening & filtering resumés. Show less

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  Loaves and Lattes

  Aug 2017 - Dec 2018

  Manager

  • Created Strategies to support the growth of Loaves & lattes to tap into a larger market. Strategies include establishing the criteria of the target market, store relocation and revamping the menu by introducing new menu.• Restructured the overall online look and feel of Loaves & Lattes • Increased Public awareness of Loaves & Lattes through;o Instagram marketing, o Product Endorsement with food bloggers, social media influencers.o Collaboration with digital marketing agencies (Kanekin creative)• Established the brand on multiple online platforms such as; Go food, Grab Food, Zomato • Hosted in house workshops (coffee cupping, fun brewing) to enhance in house experiences for existing customers and attract new customers.• Developed reward programs to maintain loyalty and close relationships with existing customers.• Developed Team Building & Training sessions to build trust and confidence amongst staff members.• Created Incentive schemes for bakers & baristas (pay for performance scheme). Show less

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  NORMI Group

  Dec 2018 - Jan 2020

  Brand Sales Manager

  -Development of content for Toby's Estate's Social Media Account -Creation of thematic concepts for special seasons and occasions -Coordination of in house events -Planning & execution of new menus -Directing creative team -enhancing sales through online platforms -Creation of monthly project proposals in accordance to monthly plans -Enhancing relationships with relevant infleuncers and working Working to develop win-win situations with them in terms of branding.

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  Mykonos

  Jan 2020 - now

  Marketing Manager