Natalie Clegg

Administration Assistant/Customer Services Representative

1000 followers

United Kingdom

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Timeline
About me
Senior Digital Delivery Manager | BBC Sounds
Education
- University of East Anglia
  2009 - 2012
  2:1 BA(Hons) English Literature 2:1
  Activities and Societies: UEA Music Society, UEA Feminist Society (Discussion Group) Subjects: Dissertation studying the deconstruction of gendered identity within Charlotte Bronte’s Shirley; a range of modules covering Shakespeare, 18th and 19th Century writing, the Gothic, Modernism, Queer literature/theory, Daniel Defoe, Austen and the Brontes, analysing film & television, and EU media & documentary.
- Wardle High School
  2002 - 2009
  Activities and Societies: Music - Multiple bands and groups 2002/7, Prefect - 2005/6, Head Girl - 2006/7 4 A-Levels: English Literature (A), Geography (A), History (B), General Studies (B), AS Mathematics (C).10 GCSEs: RS, English Language, Mathematics (A*); English Literature, Geography (A); Double Award Science, Music, History (B); French (C)
Experience
- Matalan
  Jul 2007 - Sept 2011
  Administration Assistant/Customer Services Representative
- University of East Anglia
  Nov 2011 - Jul 2012
  HUM Student Guide
- Co-op
  Jul 2012 - Sept 2022
  Working across Co-op's Transformation portfolio on various large business change programmes:Food to Go, Retail operations, Operating Model, Finance, Funeral & Legal. Working as the Portfolio PMO Analyst for the Co-op Transformation Portfolio
  - Tech Delivery Manager, CTO
    Jun 2021 - Sept 2022
  - Strategy & Transformation: Programme PMO Analyst
    Jul 2017 - Jun 2021
  - Strategy & Transformation: Portfolio PMO Analyst
    Nov 2015 - Jun 2017
  - Executive Assistant to Chief Strategy Officer
    Oct 2014 - Nov 2015
  - Operations Team Co-ordinator
    Oct 2012 - Oct 2014
  - Pharmacy ORPD Administration Assistant
    Jul 2012 - Oct 2012
- The Accessibility Collective
  Sept 2022 - now
  Business Owner
- BBC
  Jan 2023 - now
  Leading agile digital product delivery within Sounds and Audio, specialising in Smart Speakers and TV platforms.
  - Senior Delivery Manager
    Mar 2024 - now
  - Delivery Manager
    Jan 2023 - now
Licenses & Certifications
- Certified Scrum Professional (CSP)
  Scrum.org
  Mar 2023
- AgileSHIFT
  AXELOS Global Best Practice
  Jan 2021
Volunteer Experience
- Group Executive Secretary
  Issued by The Scouts on Jul 2014
  Associated with Natalie Clegg