Sherif Nabil

Experience

• 

  IBM

  Nov 1999 - May 2013

  • Managed Etisalat CRM Data Migration and infrastructure streams ($10m project).• Led a multi-cultural project team (5 consultants). • Performed and achieved pre-sales activities for Siebel CRM with a total of $11m.• Carried out Business Analysis for MobiNil CRM Marketing & Sales project. • Effectively led business analysis for MSAD TRMS project ($2m).• Supervised a team of business analysts. • Managed the delivery of Kawmiah Portal & Egypt Air Portal and Passenger Reservation projects.• Focused on Business and System analysis for Kawmiah Portal project. • Headed and won different Pre-sales activities of $5.5m (DMC & Rotana).• Communicated with different customers in the GCC region (for example, Aramco in Saudi, Dubai Men's College in UAE and Islamic museum in Qatar).• Delivered Dubai men's college (DMC) VoD solution. • Worked as a SW developer using Java and C languages.• Participated in Ministry of foreign affairs and eTelvaz projects.

  • CRM Project Manager , IBM Egypt (Telco industry)

    Jan 2012 - May 2013

  • CRM Consultant, IBM Egypt (Telco industry)

    Sept 2010 - Jan 2012

  • Strategy and Change consultant, IBM Egypt (Government industry)

    Aug 2006 - Sept 2010

  • Project Manager, Public sector

    May 2005 - Aug 2006

  • Media Solutions Consultant

    Nov 2003 - Apr 2005

  • IT Specialist

    Nov 1999 - Oct 2003
• 

  Fawry Banking and Payment Technology Services

  May 2013 - Sept 2013

  Delivery Manager - Financial Services

  • Gained experience in Financial Services Fintech products.• Owned the delivery, business specification and pre-sales activities of Super Fawry product.• Supervised the development team.

• 

  ITWORX

  Sept 2013 - Dec 2015

  • Persistently followed up on leads of Sales and Account Management activities, achieving $200K in the first six months.• Ensured business and sales growth by proactively focusing on selling On-Track ITWorx Performance Management product.• Built long-lasting and strong relationships with ITWorx partners (MS and other consulting firms). • Led and utilized sales activities for the governmental sector in Qatar, achieving $250K.• Consistently increased sales and contributed to winning a $1m deal.• Handled pre-sales activities for On-Track along with Sales and Account Management activities.

  • Senior Account Manager - Government

    Jun 2014 - Dec 2015

  • Public Sector Account Manager

    Sept 2013 - Jun 2014
• 

  Microsoft

  Jan 2016 - now

  • Managed delivery teams and elevated customer satisfaction in MCS delivery accounts (for example, MCIT S500 account, Ministry of Defense (MoD), and Attijariwafa bank).• During second half of 2021,I covered 2 more countries Oman & Kuwait, served many strategic accounts such as Kuwait Oil Company (KoC) and Omani OQ SAOC Company.• Supported customers with SPOC and business relationship management for MS Services (Premier and MCS).• Led a team of more than 10 consultants and project managers in different MCS projects.• Focused on building a winning team by selecting members who match the needed job.• Handled pre-sales and won deals with a total of $10m.• Effectively Lectured On-Boarding workshops for Industry Solutions new hires.• Aligned with ATU, STU & CSU as One-Microsoft team to maximize cloud consumption. Show less

  • Principal Customer Success Account Manager

    Sept 2022 - now

  • Principal Account Delivery Executive

    Jul 2017 - Aug 2022

  • Senior Engagement Manager

    Jan 2016 - Jun 2017