Marlene Markoff

Experience

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  EF Internationaler Sprachcampus Berlin

  Jul 2019 - Apr 2020

  Student Support

  Customer Support on-site and via telephone for studentsSupporting the school team in all internal school processesOperation of the telephone switchboardDatabase maintenanceFront desk management for pupils and external guestsProcessing incoming/outgoing mailCommunication with international colleaguesOpening and closing the schoolCash desk responsibility

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  Kärcher

  Mar 2023 - Aug 2023

  Employee Development - Intern

  Planning, organization and monitoring of various trainings in the area of leadership/social and methodological skills (national & international) as well as creation and publication of the corresponding global training catalogueEvaluation of global training offerings and national events for quality assurance (with the SuccessFactors Learning module) and subsequent comprehensive reportingRevision of the internal trainer databaseCollaboration on various projects and new training concepts Creation of e-nuggets on various creativity techniques using Articulate RiseRevision and maintenance of an orientation guide for internsCreation of various presentations in German and English (Microsoft PowerPoint / Google Slides)Support in day-to-day business (appointment coordination, participant management, international correspondence with internal and external interfaces, office management, etc.) Show less