Dhirendra Singh

Experience

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  Bata India Limited

  Apr 2018 - Jun 2018

  Customer Engagement Initiatives Consultant

  1. Used Analytics tools like Market Basket Analysis , churn models and RFM scores to help the company 2. Managed Loyalty Programs and worked on CRM tools for Customer Segmentation, Targeting and Intelligent Customer Engagement3. Used Data analytics for deriving actionable insights to analyze the Customer Satisfaction and measuring success of loyalty campaigns using Tableau and MS excel

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  Ecom Express Private Limited

  Jun 2018 - Jun 2018

  Strategy Consultant

  1. Gave final recommendation on a new process design using an automation model which enhanced the work of Revenue Assurance team2. Aided the company in process mapping of the pre-billing procedures for around 100+ companies3. Formulated a Standardized Operating Procedure for companies which helped in the pre-billing happening twice a month to once every day which helped the company in getting a better outlook on revenue

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  Ecom Express Private Limited

  Apr 2019 - Nov 2020

  Analyst - Planning and Data Science

  1. Planning volumes and manpower across the supply chain for 4000+ service centers including pickup and delivery centers PAN India2. Predict ground staff performance using ML Algorithms like Linear Regression, Logistic Regression, Decision Trees etc.3. Built a predictive regression model using XGBoost to predict employee productivity 4. Simulated day to day workings of a Delivery HUB consisting of more than 20 features on Excel5. Using current on ground metrics and using statistics to provide business insights 6. Extracting the data and performing initial statistical analysis/EDA like outliers (boxplot) and missing value detection, correlation analysis (heat map), frequency distribution etc Show less

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  Decision Point Analytics

  Nov 2020 - Oct 2021

  Data Scientist

  1. Working as a Data Science Consultant for a fortune 500 client2. Promotion and Marketing analytics using time series decomposition to help the client better plan promotions 3. Ran multiple ML time series forecasting models like VARMAX to predict effects of variables like Covid in present and future scenarios4. Help the data engineering team in end to end model deployment on AWS

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  Nerd For Tech

  Apr 2021 - now

  Data Science Contributor
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  FAUN

  Jun 2021 - now

  Blockchain Content Writer
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  Honasa Consumer Pvt Ltd (Mamaearth)

  Oct 2021 - Nov 2022

  Data Science Specialist

  1. Serving as an Individual Contributor and involved in Deep Learning and NLP based multiple projects2. Building deep learning NLP models to use data available on the web for problems like Information Extraction and Ecommerce product categorization3. Working on problems like Name Entity Recognition , Ecommerce Product Category classification and information extraction4. Working on models like LSTM , SPACY and hand coded string matching

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  Amazon

  Dec 2022 - now

  Data Scientist