
Yoline Dapsens
Payment and Cash Management - Business Desk Officer

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About me
Adjointe de l'Administrateur du Pôle interventionnel aux Cliniques Universitaires Saint-Luc
Education

Kensington and Chelsea College, London
-English classes from Oct 2016 to April 2017

Universidad Diego Portales (Erasmus +)
2015 - 2015Master 2 (M2) Ingenieria comercial
Université de Namur
2014 - 2016Master's degree Business engineering DistinctionThesis : « L’efficacité, la complémentarité et la réactivité des moyens de lutte contre le blanchiment de capitaux et le financement du terrorisme »Master Option: Finance

Université de Namur
2011 - 2014Bachelor's degree Business Engineering
Experience

ING
Feb 2016 - Apr 2016Payment and Cash Management - Business Desk Officer- Proactive prospecting, hunting (greenfield) & farming - Maintaining and improving the customer relationship (B2B), needs discovery- Optimizing their financial flows (treasury management, AR/AP, wages, etc.) management by finding the most suitable solution out of ING service portfolio- Conducting a competitive analysis from ING about the new payment methods- Face-to-face meeting with B2B customers; delivering proposals and ensuring the client follow-up until deal closure

DXC Technology
Oct 2017 - May 2018Consultant Associate
BNP Paribas
Jun 2018 - Feb 2020Group Human Ressources - Talent Tools Project ManagementDeployment of Oracle Talent Acquisition Cloud- International roll out within all the BNP Paribas entities worldwideDesign, implementation and deployment of a fully digital employees' mobility platform (Agile Project Management)- Business needs and gap analysis (employees UX, products features, ...)- Facilitating roles between business users and IT representativesData analysis, reporting automation and advanced report/ graphs building on recruiting activities at BNP ParibasChange Management - Supporting employees in their effective use of HR tools- Creation of documentation and training materials,- Communication and animation of the BNP Paribas Recruitment & Mobility Group Community,…HR Processes Optimization and Transformation- Prospecting and assessing new HR tools and features (e.g. CV Video, fully digital employee onboarding, etc.) Show less

Sia Partners
Jun 2018 - Jan 2021Consultant
Beobank NV/SA
Jun 2020 - Jul 2020Digital strategy for a banking App - Business analyst- Build-up a digital strategy within the next 3 years and a detailed strategy for the coming year: recommendations and roadmap conception regarding functionalities, UX, UI, user support - Analysis of the AS-IS situation and the communication system, interaction with back-end services to evaluate the impacts - Analysis of the banking Apps landscape in Belgium and worldwide (over 75 Apps analysed in the benchmark performed by Sia Partners)

BNP Paribas Securities Services
Nov 2020 - Dec 2020Fund Accountant
Ariane Project
Feb 2021 - Sept 2022Project Manager
Cliniques universitaires Saint-Luc
Mar 2023 - nowAdjointe de l'Administrateur du Pôle interventionnel
May 2024 - nowJunior Manager
Mar 2023 - May 2024
Licenses & Certifications

Fundamentals of Digital marketing
Google Digital GarageMay 2020
Lean Six Sigma Yellow Belt (ICYB)
The Productivity CompanyFeb 2020
Volunteer Experience
Guides leader
Issued by Les Scouts ASBL on Sept 2011
Associated with Yoline DapsensPresident
Issued by Cercle €co Namur (student) on Jul 2012
Associated with Yoline Dapsens
Languages
- frFrench
- enEnglish
- spSpanish
- duDutch
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