Hieu Pham (Julia Pham)

Experience

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  Mediastep Software Inc.

  Dec 2016 - Oct 2019

  CEO Assistant- Team Leader

  * Product: Software, E-commerce*Company size: 100 - 150* Main task:- Creating sales contracts and sending quotations to customers - Following up on payments and delivery schedules - Assisting the sales team with other documents- Directly report sales team problems to CEO- Establish KPI for sales team - Create weekly and monthly reports - Establish meeting and interview schedules for CEO and company- Sales team recruitment via recruit site and events- Keep track of inventory, timekeeping, and stationery...- Booking airline tickets, hotels, and business trips....- Other tasks delegated by the CEO Show less

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  Luxury Mattress Gallerry

  Oct 2019 - Jan 2023

  Sales Coordinator/ Key Account Management

  Manufactoring and Trading high-end Funiture industriesKluft, Aireloom, Americanstar, Brendwoodhome, Therapedic, Latexco, Spring Air*Company size: 500 - 1000 *Main tasks:- Co-ordinate with internal department teams to gather requirements and complete the tasks assigned- Ensure effective development and implementation of planning and execution of programs/ initiates, once approved by Head of departments- Operating as the lead point of contract for any and all matters assigned- Assist with high severity requests or issue escalations as needed- Building and maintaining a trusted advisor relationship with stakeholders.- Ensure the timely and successful delivery of solutions according to stakeholders' needs and objectives- Communicate clearly the progress of initiatives to internal and external stakeholders as requested- Creating daily, weekly, monthly, quarterly, and annual reports- Calculating monthly sales/delivery commission - Monitoring PO, SO, forecast, and inventory for retail, project, dealer, and key account customers- Following up with the receivable accountant for the customer- Developing new product to customer through theirs requires- Contacting with related department to get the specifications, pricing...- Working with customer to make the sample, evaluate sample- Implement all company's process* Customers: Vua Nem, Retail, and Project ( Golden Lake, Sun group, The Wink hotel...) Show less

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  Vacons Architects | Design & Build

  Feb 2023 - now

  Project Coordinator

  * Service: Interior Design - Office Design & Build* Company size: 60 - 100 * Main tasks:Ensured the quality and speed of the product and service for customers.Collaborated with CEO and Sales team to meet and work with customers.Received requests, deployed information, monitored and motivated teams to carry out tasks. Received feedback from customers through phone calls and emails, checked information, sent reports, and updated customers on progress.Drafted internal documents, contracts, and other related documents for Sales Department activities.Coordinated with relevant departments to establish overall project schedules, monitored project progress to ensure project completion.Coordinated all general project tasks.Carried out other duties as requested by the Sales Department and the Board of Directors Show less