Talk to sales Try for Free
Heitor Souza

Heitor Souza

Técnico de CPD

Followers of Heitor Souza2000 followers
location of Heitor SouzaSão Paulo, São Paulo, Brazil

Connect with Heitor Souza to Send Message

Connect

Connect with Heitor Souza to Send Message

Connect

  • Timeline

  • About me

    Center of Excellence Manager | Operations | Six Sigma | Project Management

  • Education

    • Colégio Anchieta

      2008 - 2010
      Technical Course IT

    • Fundação Getulio Vargas

      2017 - 2017
      Marketing - Extension Marketing Strategic Marketing

      Marketing extension course with focus in leadership, market segmentation, branding, brand positioning, market research, etc.

    • Faculdade de Engenharia Industrial

      2011 - 2016
      Bachelor of Engineering (BEng) Industrial Engineering

    • MIT Sloan School of Management

      2024 - 2024
      Artificial Intelligence: Implications for Business Strategy

      Focusing on key AI technologies, such as machine learning, natural language processing, and robotics, the course discuss implications of these new technologies for business strategy, as well as the economic and societal issues they raise. Additionally, the program emphasizes how the collective intelligence of people and computers together can solve business problems that not long ago were considered impossible.

    • Escola EDTI

      2020 - 2020
      Lean Six Sigma - Black Belt Engineering/Industrial Management

      Lean Six Sigma methodologies enhancing operational excellence. A certified black belt is able to manage any kind of process improvement project and also train others on the Lean Six Sigma methodology.

    • Escola Politécnica da USP

      2017 - 2019
      Project Management Specialization Project Management

      Activities and Societies: Academical article to study project's teams satisfaction by comparing leaders with characteristics of the Baby Boomer and Millennial generation, to help leaders to manage different team members coming from many different generations with a single objective. The theme of generations has inspired great curiosity in business organizations due to the high number of young people who are entering the companies, significantly influencing interpersonal and professional relationships in the workplace, as well as projects. This paper describes the relationship of generational characteristics and their influence on project team satisfaction by comparing the Baby Boomer and Millennial generations. For this, a questionnaire with 52 people answers about their… Show more The theme of generations has inspired great curiosity in business organizations due to the high number of young people who are entering the companies, significantly influencing interpersonal and professional relationships in the workplace, as well as projects. This paper describes the relationship of generational characteristics and their influence on project team satisfaction by comparing the Baby Boomer and Millennial generations. For this, a questionnaire with 52 people answers about their satisfaction according to factors characteristic of leaders of the analyzed generations was used. As a result, it was found that there are differences in the satisfaction of project teams when led by people with characteristics of the generations analyzed, especially for factors related to turnover and fruits of work. Show less

  • Experience

    • Elecon

      May 2009 - Aug 2009
      Técnico de CPD

    • Balitek

      Apr 2011 - Dec 2013
      Técnico de Laboratório - Metrologia

    • Grupo Delga

      Dec 2013 - Oct 2014
      Estagiário de engenharia - Orçamentos

    • Novartis

      Nov 2014 - now

      Lead an excellence team which has as objective transform the company into an operational excellence culture. By execution of key processes, leading growth projects, data strategy and suppliers performance management. Project Manager accountable of developing and launching strategic products' relationship programs (CRM). Accountable of tracking and leverage vendors' performance manager to ensure the efficiency of diagnostic chain and guarantee the best patient experience. Responsible for build an agile and operational excellence culture among the team and related vendors to ensure the project and process deliverables. Responsible for developing Patient Programs (CRM) projects across Latam to increase value to patients and reduce significant costs through strategic consolidation and vendors' structure optimization. Also working as a Business Partner for Project Management and Operational Excellence to leverage this culture under regional Procurement Team. Working as a single point of contact for the oncology business unit addressing issues and managing strategic projects with local, regional and global procurement team. Constantly developing current key vendors and working closely with new growing healthcare startups to co-create innovative solutions. Procurement category manager for Patient Support Programs, Market Research, Call Centers. Accountable for local PSP’s suppliers development in terms of systems, SLA’s, deliverables and KPIs. Tactical buyer - logistics, warehousing & distribution, Facilities Management, promotional marketing material, agencies.Due Diligence Coordinator for anti-bribery process. Procurement team support with KPIs, spend reports, savings reports and metrics. Análise de desempenho e controles do sistema de Sourcing Country Procurement, elaboração de KPI`s, revisão de políticas nacionais e desenvolvimento de ferramentas de gerenciamento de processos de compras indiretas.Ferramentas desenvolvidas em Excel 2010, Sharepoint 2010, SAP

      • Center of Excellence - Manager

        Oct 2022 - now

      • CRM & CS Project Manager

        Dec 2020 - Oct 2022

      • Cluster Procurement Manager & PMO - South Latam

        Feb 2020 - Dec 2020

      • Oncology Procurement Business Partner

        Nov 2018 - Feb 2020

      • Sr. Purchasing Country Category Manager - Patient Support Programs

        May 2018 - Nov 2018

      • Purchaser Jr - Tactical Buyer

        Apr 2016 - Apr 2018

      • Procurement Intern - Process & Systems

        Nov 2014 - Apr 2016

  • Licenses & Certifications

    • SCRUM Foundation Professional Certificate

      Scrum Foundation
      Jan 2019

    • Power BI

      Impacta Tecnologia
      May 2024

    • Predictive Index (PI) Analyst

      Praendex Brasil
      Jun 2023

    • Project Management - Improvement

      Fundação Vanzolini
      Aug 2018

  • Volunteer Experience

    • Ambassador - Brazil

      Issued by One Young World on Oct 2019
      One Young WorldAssociated with Heitor Souza

    • Embaixador

      Issued by Refúgio 343 on Jan 2020
      Refúgio 343Associated with Heitor Souza

    • Mentor

      Issued by Iniciativa Lift on Mar 2020
      Iniciativa LiftAssociated with Heitor Souza