
Deborah Kaye
Customer Service adminstrator

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About me
People Solutions Manager at PTC
Education

Bryant College
-B.S. Business administration
Experience

Crosby Benefit Systems
Jan 2001 - Aug 2011Customer Service adminstratorWorked with flexible spending accounts and tuition accounts. Was managing 13 different sets of tuition rules for 9 different clients. Adjudicated and processed tuition claims for each client while providing customer services for employees who submitted the claims

PTC
Aug 2011 - Apr 2024Manager of the shared services team for the Americas. Dedicated and experienced People Operations leader with a passion for process improvement and operational efficiency. Detailed and compliance oriented. Hr department. Work with HR Generalists, Benefits dept, Recruiting dept, Compliance dept, and many others in HR. Collect new hire paperwork, process I-9 forms. Database data entry. Verifications of Employement. Unemployement forms. As an Employee Services Rep I am the first line of contact for employees reaching out to HR. Software programs: Oracle, Windchill, Brassring, E-verify, and many more
People Solutions Manager
Oct 2020 - Apr 2024Employee Services Team Leader
Oct 2014 - Oct 2020Employee Services Representative
Aug 2011 - Oct 2014
Licenses & Certifications

The Agile Learning Organization
Josh Bersin Academy- View certificate

Leading with Emotional Intelligence
LinkedInMar 2021 
Performance Management Reimagined
Joshbersin.comMar 2021
Wellbeing at work
Joshbersin.comJan 2021
HR in the Age of AI
Josh Bersin AcademyNov 2020
The Remote Work Bootcamp
Josh Bersin AcademyNov 2020
Resilient HR
Josh Bersin AcademyOct 2020
The HR Tech Workshop
Josh Bersin AcademyOct 2020
People as Competitive Advantage Certificate
Josh Bersin Academy- View certificate

Introducing Robotic Process Automation
LinkedInMay 2020
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