Jordan Hooker

Experience

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  Dennis Hooker Construction Inc.

  Jun 2002 - Sept 2007

  Assistant Project Supervisor

  - Assign tasks to associates, staff projects, track progress and update managers, partners and clients as necessary.- Led project team meetings, communicated deadline updates, outlined action items, provided recommendations and offered targeted solutions.- Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.- Monitored timelines and flagged potential issues to be addressed.- Provided status updates for projects, delivering information to all stakeholders.- Interacted positively with various stakeholders, including engineers, clients and peers, successfully developing productive long-term working relationships. Show less

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  Hot Topic

  Oct 2007 - Dec 2010

  Key Holder

  - Open and close office and establishment in absence of manager, handled cash counters, collects cash and deposit it in safe hands or in security lockers.- Developed and executed general business solutions resulting in increased company exposure, customer traffic, and sales.- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance. Show less

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  Lennys Grill & Subs

  Jan 2011 - Apr 2015

  Store Associate

  - Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.- Orchestrated positive customer experiences at all stages by overseeing every area of stores operations.- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.- Kept register accurate through correct billing, payment processing and cash management practices.- Cleaned and sanitized work areas throughout hours of operation and at close of business. Show less

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  Barbell Shrugged

  May 2015 - May 2017

  - Work directly with advertising companies to market, purchase and sell new products.- Developed and implemented creative promotional strategies, in order to increase revenue.- Oversaw inventory counts to maintain stock records and accounts.- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.- Developed merchandising strategy to efficiently move overstock.- Planned project concepts by researching and studying information.- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy. Show less - Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.- Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.- Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.- Devised and published metrics to measure organization's success in delivering world class customer service.- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes. Show less

  • Merchandise Manager

    May 2015 - May 2017

  • Customer Service Manager

    May 2015 - May 2017
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  American Strength Apparel

  Jan 2017 - now

  Owner

  - Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.- Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.- Developed key operational initiatives to drive and maintain substantial business growth. Show less

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  Desoto County Sheriffs Department

  Mar 2017 - Apr 2019

  Correctional Officer

  - Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.- Led inmate work crews completing maintenance, construction and operations activities.- Inspected conditions of locks, window bars, doors and gates of correctional facility to ensure security and help prevent escapes.- Oversaw and maintained custody of numerous inmates in administrative segregation.- Prepared comprehensive written reports to document inmate disturbances and injuries.- Effectively interacted with staff, offenders, visitors and public to maintain security within facility. Show less

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  Pushen & Pullen Farms

  Jan 2020 - now

  Farmer

  - Handle daily farm operations including the planting, cultivating, and processing of crops.- Irrigate farm soil and maintain ditches or pipes and pumps.- Operate and service farm machinery and tools.- Apply fertilizer or pesticide solutions to control insects, fungi, and weeds.- Maintained farm machines and prepared soil for different processes.- Exhibited an unwavering work ethic and a commitment to team effort.

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  Memphis Jewish Community Center

  Jan 2020 - Aug 2021

  • Certified Personal Trainer

    Mar 2020 - Aug 2021

  • Fitness Floor

    Mar 2020 - Aug 2021

  • Sports

    Jan 2020 - Aug 2021