Valdson Souza

Experience

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  Lojas Americanas

  Oct 2014 - Mar 2015

  Accounting analyst

  - Collaborated in planning and optimizing merchandise distribution, ensuring efficient and accurate logistical operations. - Managed product invoicing and provided essential information to drivers, ensuring timely and secure deliveries. - Maintained detailed records and accurate documentation, supporting compliance with logistics standards. - Ensured all operations adhered strictly to tax and legal regulations. - Contributed to the improvement of logistics processes, reducing operational errors and increasing efficiency. Show less

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  UNIPAC

  Mar 2015 - May 2019

  IT support analyst

  - Ensured the stability and efficiency of IT infrastructure by providing network support and computer maintenance. - Collaborated with the IT team to deliver prompt and efficient technical support to students, teachers, and staff, improving user satisfaction. - Identified and resolved technical issues, enhancing the quality and continuity of the institution's support systems. - Contributed to the optimization of IT processes, implementing improvements that increased operational efficiency. Show less

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  Hawk Marketing

  Jun 2019 - Nov 2019

  UX Designer

  - Designed and developed landing pages for web and mobile using Unbounce and RD Station, delivering a minimum of 20 pages per month. - Created and executed email marketing strategies to engage leads, increasing the open rate by 10% over a year. - Monitored leads through inbound and outbound marketing funnels, optimizing conversion rates over time. - Configured parameters on digital channels using Google Analytics and Google Tag Manager, enhancing data traceability and website performance insights. Tools: Adobe XD, RD Station, Mailchimp, Mailshake, Google Analytics, Unbounce (landing page), Pluga, Zapier, Illustrator, and Photoshop. Show less

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  Landix Sistemas

  Nov 2019 - Sept 2020

  Product Designer

  - Designed mobile (Android/iOS) and web interfaces using Adobe XD, delivering at least 15 screens per month. - Facilitated the handoff of interfaces to front-end and back-end developers, ensuring alignment with the original design. - Aligned user flows with business strategies in close collaboration with the Product Manager. Tools: Adobe XD, Bitrix24, RD Station, Hotjar.

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  Algar Tech

  Sept 2020 - Aug 2021

  Service Designer

  - Facilitated design thinking workshops, fostering collaboration among multidisciplinary teams. - Created and analyzed customer journeys for Bradesco Cards to identify issues and propose solutions. - Gained a deep understanding of client business needs and suggested innovative approaches for digital transformation. - Established and validated success metrics based on customer feedback. - Proposed new business models, operational models, and service platforms. - Developed content and dialogue flows for the WhatsApp chatbot. Tools: User experience research, design thinking, and prototyping. Show less

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  CVortex

  May 2021 - Apr 2022

  Senior Product Designer

  - Thoroughly created and documented usability through screens, pages, and components, including specifications for properties, behaviors, variants/states, and micro-interactions. - Maintained and updated components in the product's design system, ensuring visual and functional consistency. - Collaborated with the product manager in joint discoveries to understand user and business needs. - Facilitated the transition to front-end, back-end, and quality assurance developers, ensuring a clear understanding of design specifications. - Worked closely with front-end developers in building web components (HTML, CSS, and ReactJS). - Collaborated with the design team in rituals and training sessions. Tools: Figma, FigJam, Storybook, GitHub, Zeroheight, Jira, Confluence, Notion. Show less

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  Fusion Specialty

  May 2022 - Feb 2024

  Senior Product Designer

  - Established processes by translating business needs into clear technical requirements, ensuring alignment between design and development. - Implemented documentation workflows and standards that increased team efficiency by over 30%. - Facilitated communication between design and engineering teams, reducing rework and enhancing delivery agility. - Developed KPI monitoring dashboards to track progress and optimize processes. - Led backlog prioritization sessions with a focus on business value and code scalability. Tools: Figma, Figma Tokens, GitLab, Vue.js, Storybook, Chromatic, Confluence, Jira. Show less

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  Dock

  May 2022 - Sept 2022

  Senior Product Designer

  - Led the integration between design, product, and engineering teams, fostering collaboration that improved product quality and consistency. - Implemented design standards and workflows that reduced delivery time by 25%, ensuring greater operational efficiency. - Conducted workshops and design thinking sessions, enhancing the team's design maturity and improving user experience. - Created and documented design guidelines, enabling scalability and visual standardization for future projects. - Collaborated with stakeholders to align design goals with business objectives, delivering solutions that increased user engagement. Tools: Figma, FigJam, Figma Tokens, GitHub, React.js, Storybook, Confluence, Jira. Show less

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  Neppo

  Feb 2024 - now

  - Structuring upstream and downstream backlogs, delivery and deployment planning, infrastructure organization, strategic roadmap development, and stakeholder alignment to ensure effective deliveries. - Managing the development team. - Technical refinement through API analysis and creation, service and microservice mapping, and database architecture. - Leading risk and market opportunity analysis to maximize product value. - High-fidelity prototyping, enhancing developer operational efficiency. - Implementing agile practices, onboarding new partners, managing, and tracking key performance indicators to optimize outcomes. - Focused on delivering business value and ensuring customer satisfaction. Tools: Jira, Grafana, WSO2, Mermaid, Miro, Figma, FigJam, Confluence, Hotjar. Show less

  • Product Manager

    Jul 2024 - now

  • Product Owner

    Feb 2024 - now