Urvashi Abhani

Experience

• 

  Just Dial Limited

  Apr 2015 - Nov 2015

  Information Retrieval Officer

  - Attend inbound calls and work on the company's search engine portal to provide the customers with accurate information demanded by them.- Provide the customers with information like contact number, address, email id, etc of the company they are looking for.- Prompt and receive the ratings of the product/service used by them.- Generating business sales by transferring leads to the marketing team.

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  Indidelights.com (Vamika Enterprises)

  Dec 2015 - Apr 2016

  Digital Marketing Intern

  - Handling social media accounts of the brand (Facebook, Instagram, Pinterest, Medium, Reddit)- Updating, creating and scheduling social media posts for the e-commerce portal.- Communicating and following up with the coupon partners.- Create new social media strategies, contests, etc.- Competitor tracking.- Updating and monitoring the website homepage and other web pages regularly.

• 

  Surge Digital

  May 2017 - Sept 2018

  - Handling social media accounts (Facebook, Instagram, Twitter)- client servicing- paid media plan and promotions for social media (Facebook & Instagram)- Generating monthly reports and analysis - managing designers & social media team- creating monthly social media calendar- social media strategy, campaigns & ideas - Copy writing- Social media strategy, planning and posting- working closely with the manager to generate new concepts and ideas for clients- coordinating with designers - working on softwares to schedule posts and generate reports- Online reputation management

  • Social Media Manager

    Dec 2017 - Sept 2018

  • Social Media Executive

    May 2017 - Dec 2017
• 

  Digitalbugg

  Sept 2018 - Sept 2019

  Social Media Executive

  - Handling social media accounts (Facebook, Instagram, Twitter, LinkedIn, Pinterest, Quora)- Plan and execute social media strategies and content for clients- Search Engine Optimization for required clients- Creating Blogs, articles and content writing for clients- Creating monthly social media calendars for clients- Online and Offline meetings with clients to discuss the progress and upcoming growth of the brand on the digital front.- Being a part of an offline adventure event for a client. - Photo and videography for the same for Live Videos and - Live updates on social media.- Creating Monthly Social Media Reports- Coordinating with client, third party agencies and internal team for day to day productions- Tasked to make graphics for offline and online layouts. - Strategizing for clients social media posts, digital advertising and offline events.- Create and maintain online listings across e-commerce platforms- Amazon Product listings Show less

• 

  Spicetree Design Agency (SDA)

  Oct 2019 - Apr 2022

  - Fore fronting a digital account and allocating tasks to each department internally post evaluation and digital plan- Working closely with the marketing team to produce concepts for clients.- Digital Media Planning & Client Servicing - Managing a team of executives. Overlooking, managing and allocating their tasks. - Pitch Presentations for prospect clients- Creating online as well offline advertising plans for clients- Coordinating with client, third party agencies and internal team for day to day productions Show less - Plan, execute, evaluate and analyse Paid Promotions - Facebook, LinkedIn, Twitter, Instagram- Measuring and reporting on the performance of all digital marketing campaigns- Analyse digital data to draw key recommendations around website optimization. - Conduct social media audits to ensure best practices are being used. - Maintain a digital dashboard of several different accounts. - Coordinate with the sales team to create marketing campaigns.- Monitor key online marketing metrics to track success Show less

  • Digital Marketing Manager

    Apr 2021 - Apr 2022

  • Digital Marketing Executive

    Oct 2019 - Apr 2021
• 

  The Home Depot

  May 2022 - now

  • Head Cashier

    Mar 2024 - now

  • Customer Service Associate

    May 2022 - Feb 2024
• 

  Daft Brewing

  Nov 2022 - Feb 2023

  Digital Marketing Intern