Shruthi S Kulkarni

Experience

• 

  IBM

  Jun 2008 - Jul 2013

  Identity Access Management Specialist

  I functioned as a member of the core BP Service support team. Coordinated with the BP team to ensure a seamless transition of the IM process. I was also involved in the creation and deletion of user id’s for the new joiners from the client end. Provided access to shared paths by mapping the drives. Resolved security issues and met compliance requirements by securing and protecting Active Directory simply and efficiently.Earlier Projects:o RBS: Royal Bank of Scotland (India), Jul 2008 – Aug 2009o NOVARTIS (Global): Customer base in Basel, Switzerland, Nov 2008 – Apr 2010o ATKINS (Global), Feb 2009 – Feb 2010 Show less

• 

  Mantesoft Service Edge Pvt Ltd

  Sept 2013 - May 2015

  Project Manager

  I was involved in end-to-end management of five different projects for clients like TNEB (Tamil Nadu Electricity Board), RAMSAY, AD NETWORKS, SAP LABS, WIPRO, NAVAYUGA, ISW. Managed the inflow and outflow of funds within clients and the company. Planned and developed the scope of the project, and developed a strategy. Defined and maintained the organizational structure of the entire company. Developed policies and procedures to support the achievement of the project objectives.Key projects executed:o TNEB: E-Governance Projecto RAMSAY Healthcare: Identity and access managemento NAVAYUGA: Staffing o SAP LABS: Technical Support o WIPRO/ISW: Development of software Show less

• 

  ECI

  Aug 2015 - now

  Technical Security Specialist / Service Now Administrator

  Responsible for root tasks management, including STC handling, configuration management, RDMS management, change management, and Service Now administration. Administer Secret Server for configuration management and actively engage in learning new skills related to it. I am also involved in adding/removing catalog tasks to ensure the accuracy of device information requests and follow up with requestors via Teams/email when necessary,Update Secret Server with modifications in device statuses, such as credential entries for device monitoring. Maintain secure documentation of device credentials for all clients. Add server entries, test their functionality, and resolve device connectivity issues in RDMS. Keep client escalation procedure information up-to-date for smooth IMOD process handling. Follow up on outstanding issues at regular intervals based on issue severity. Show less