Ryan Berkland

Experience

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  Pharmacists Mutual Insurance Company

  Jun 2002 - Aug 2008

  Responsibilities include managing all network and telecommunications related equipment for our home office, remote sites and remote agents, managing employees, interviewing, hiring and training new network/telecommunications staff, propose and procure a yearly IT budget of $1,000,000+, starting and upholding relationships with multiple vendors, developing and maintaining our offsite Disaster Recovery facility, Project Manager for large technology projects, writing and maintaining service level agreements (SLA) for our customers, monitoring and proposing enhanced customer service standards, working with engineers to develop IT center plans for our new 28,000 sq foot facility, writing RFP (Request for Proposal) documents for major system purchases. Show less

  • Network Administration Manager

    Jan 2005 - Aug 2008

  • Netwrk Administrator

    Jun 2002 - Dec 2004
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  Slash Point Sales & Service

  Nov 2007 - Nov 2021

  Chief Technology Officer for Slash Point Sales & Service

  In my previous role, I spearheaded operations and growth of managed services technology firm for financial stewardship via meticulous budget and inventory management. I recruited, developed, and supervised proficient technical team to foster culture of continuous improvement. I offered pivotal sales support by articulating value proposition of using a MSP (managed services provider), security solutions, and hardware offerings. I provided appropriate consultancy to clients in developing technology roadmaps while retaining adherence to industry compliance and attainment of ISO certifications. I have performed comprehensive security audits for managed clients, reinforcing robust data protection practices.Here are my key achievements:• Oversaw comprehensive IT operations catering to the needs of 178 client entities.• Spearheaded inception and subsequent sale of company; providing comprehensive IT services to clientele, encompassing 178 entities.• Enabled 170+ small businesses to enhance technological infrastructure for significant gains in productivity.• Minimized operational disruptions and maintained project timelines by orchestrating seamless equipment migrations.• Enhanced team capabilities through strategic hiring and targeted training programs, building a foundation for scalable growth.Additional ExperienceNetwork Administration Manager/Network Administrator, Pharmacists Mutual Insurance Company Show less

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  Visual Edge IT

  Dec 2021 - Oct 2022

  Business Technology Advisor

  In this position, I delivered strategic technical and security guidance to optimize operational productivity through innovative technology solutions. I advised regional Ford Dealerships on the integration of new corporate security protocols and data protection measures in line with industry standards. I drove sales process for technical products and services by identifying and addressing client-specific technological deficiencies. I partnered with project delivery teams to streamline communication and align project objectives with client needs. I have built and presented weekly performance forecasts to executive leadership for informed decisions.Here are my key contributions: • Successfully transferred knowledge from self-started $1.2M MSP business to the buyer within one-year timeframe.• Fostered and forged strong client relationships, resulting in effective technology adoption and enhanced security postures across multiple businesses.• Enhanced team productivity and project delivery via effective coordination and communication with cross-functional teams.• Identified and capitalized on sales opportunities by providing tailored solutions to meet diverse client requirements. Show less

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  Corteva Agriscience

  Nov 2022 - now

  Implementation Lead / IT Specialist

  During my current role, I oversee development and implementation of collaboration and conferencing solutions to enhance organizational communication and productivity. I administer integration of new technologies and platforms to streamline virtual meeting experiences. I lead cross-functional teams in deployment of conferencing systems in line with corporate objectives and user requirements. I retain robust data security and privacy protocols within the IT infrastructure.Here are my key accomplishments:• Engaged in contracted services through RTB National, LLC with Corteva Agriscience, a multinational corporation valued at $44B.• Completed significant one-year project in just 3.5 months, resulting in cost saving of $470K for organization.• Played pivotal role in $27M redesign of new collaboration floor at Corporate Headquarters in Indianapolis.• Successfully managed transition of conferencing systems with minimal disruption to daily operations. Show less