Arijit Dan

Experience

• 

  Teamlease Services Limited (Deputed at TCS)

  May 2006 - Apr 2007

  Business Associate

  • Team Member, with accountability of writing codes in ASP.NET for billing module for Hospital management system.• Implemented MIS Reports using Crystal Report.• Involved in test case preparation.• Coordinated with team lead and project lead to resolve various issues related to bug fixing, re-analyzing certain functionalities and providing creative feedbacks.

• 

  Web Spiders

  Apr 2007 - Jul 2009

  Application Programmer

  • Gathering the User’s requirements and implement the enhancement jobs & bug fixing.• Coordinating with client for clarifications regarding projects.• Leading the small team.

• 

  Publicis Sapient

  Oct 2009 - Aug 2010

  Associate Technology L2

  • Screen design and implementation for WebSite Track• Unit Testing and defects fixing raised by QA team.• Business clarification with onshore team members.• Traveled to client site to participate in definition of business design.• Prepared business design module documents.• Screen design using Visio 2003.

• 

  Wipro

  Sept 2010 - Mar 2016

  Worked in .NET application development customization projects in Electric Utility domain Worked in .NET application development and maintenance projects in Banking & financial domain • Monitor the remedy ticket center and resolve the assigned tickets as per the priority.• Respond to enquirers from clients and help them to resolve the software application Problems.• Bug Fixing, Production Support, Implement change/enhancements.• Create problem ticket and do a RCA for repeated incidents. Adhere to agreed SLA for the ticket resolution, Update the weekly progress to reporting manager. • Monitor the remedy ticket center and resolve the assigned tickets as per the priority.• Respond to enquirers from clients and help them to resolve the software application Problems.• Bug Fixing, Production Support, Implement change/enhancements.• Create problem ticket and do a RCA for repeated incidents. Adhere to agreed SLA for the ticket resolution, Update the weekly progress to reporting manager.

  • Application Lead

    Jan 2015 - Mar 2016

  • Technical Lead

    Nov 2013 - Dec 2014

  • Senior Software Engineer

    Jan 2012 - Oct 2013

  • Senior Software Engineer

    Sept 2010 - Dec 2011
• 

  Wipro

  Jun 2016 - Dec 2019

  Worked in document management and Audit product maintenance projects in Energy domain Worked in .NET application development projects in Banking domain

  • Application Lead

    Jan 2018 - Dec 2019

  • Application Lead

    Jun 2016 - Dec 2017
• 

  Wipro

  Mar 2020 - now

  • Currently working as a Principal Consultant in IT Meter Operations area in leading Electric Utility account in USA.• Worked in .NET application development and maintenance projects in various business domain like Energy, Utility, Banking & financial, Pharmaceutical and Healthcare.• Investigation and Root cause analysis on Metering application cases/incidents, coordinates with Smart metering vendors like Landis + Gyr and Honeywell• Manage incidents/service request, track progress using ServiceNow and communicate status report to Client. • Windows Patch installation and smoke testing on Head -End System Production and DR environments.•Implementation of Change Requests for Head End System system like L+G Command Center/Honeywell Connexo.•Participates in Pre and Post validation testing of new product development or enhancements; participates on design teams regarding application enhancements. This includes the maintenance of infrastructure and various firewall rules, which helps the communication between the systems.• Requirement gathering and Analysis • Develop high level design. • Prepare technical specification document.• Coordinate with offshore technical team for implementation. • Review offshore deliverable. • User testing support in Quality environment• Managing Change requests from users (if any)• Postproduction user support Show less • Worked as an Application Lead in IT Meter Operations area in leading Electric Utility account in USA.• Worked in .NET application development and maintenance projects in various business domain like Energy, Utility, Banking & financial, Pharmaceutical and Healthcare.• Investigation and Root cause analysis on Metering application cases/incidents, coordinates with Smart metering vendors like Landis + Gyr and Honeywell• Manage incidents/service request, track progress using ServiceNow and communicate status report to Client. • Windows Patch installation and smoke testing on Head -End System Production and DR environments.•Implementation of Change Requests for Head End System system like L+G Command Center/Honeywell Connexo.•Participates in Pre and Post validation testing of new product development or enhancements; participates on design teams regarding application enhancements. This includes the maintenance of infrastructure and various firewall rules, which helps the communication between the systems.• Requirement gathering and Analysis • Develop high level design. • Prepare technical specification document.• Coordinate with offshore technical team for implementation. • Review offshore deliverable. • User testing support in Quality environment• Managing Change requests from users (if any)• Postproduction user support Show less

  • Principal Consultant

    Aug 2023 - now

  • Application Lead

    Mar 2020 - Jul 2023