Deep Enrich
Baban Banerjee
Inbound Customer Service Representative
732 followers
Cary, North Carolina, United States
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About me
Senior Engagement Manager, PMP®, Certified SAFe® 5 Agilist
Education
Indian Institute of Management Raipur
2021 - 2022Master of Business Administration - MBA
Experience
ADITYA BIRLA MINACS BPO PRIVATE LIMITED
Jan 2006 - Dec 2006Inbound Customer Service Representative
Hewlett Packard Enterprise
Jan 2007 - Jul 2009Technical Support Representative
Envestnet | Yodlee India
Aug 2009 - Aug 2022 Responsible for all Program Deliveries for strategic clients that includes big FIs to small fintech firms in Banking, Lending and Wealth domains Identifying additional requirements to roll out new programs to build and deliver innovative solutions to customers. Identifying process gaps, automation needs and cost reduction opportunities in project and program deliveries Highly experienced in managing programs in matrix organization that requires leading programs with cross functional teams Show less
Senior Program Manager- Professional Services
May 2018 - Aug 2022Program Manager -Professional Services
May 2016 - Jun 2018Project Manager -Professional Services
May 2015 - Jun 2016Technical Account Manager
Jul 2012 - May 2015Technical Lead
Aug 2009 - Jul 2012
Envestnet | Yodlee
Aug 2022 - nowSenior Engagement Manager
Licenses & Certifications
- View certificate
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Jan 2022
- View certificate
Project Management Professional (PMP)
Project Management InstituteAug 2020
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