Roberto Yareth Rodriguez Lucio

Roberto Yareth Rodriguez Lucio

Followers of Roberto Yareth Rodriguez Lucio638 followers
location of Roberto Yareth Rodriguez LucioMonterrey, Nuevo León, Mexico

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  • Timeline

  • About me

    Senior Director, WW Customer Care I Customer Experience I BPO I Vendor Management

  • Education

    • Universidad del Norte

      2007 - 2010
      Ingeniería Ingeniería industrial

      Activities and Societies: Futbol, Crossfit.

  • Experience

    • Teleperformance

      Jul 2009 - Dec 2018

      Responsible for overseeing the creation, management and execution of training, learning and development programs in the organization. Ensures successful integration of training and development programs so that employees can competently meet the business needs of the organization.

      • Training Sr. Manager

        Oct 2014 - Dec 2018
      • Recruitment & Selection Manager

        Dec 2012 - Sept 2014
      • Training Manager

        Jul 2009 - Dec 2012
    • Herbalife

      Jan 2019 - Oct 2020
      Training & Quality Manager - Americas
    • Tupperware

      Oct 2020 - now
      • Senior Director, WW Customer Care I Customer Experience I BPO I Vendor Management

        Jun 2022 - now
      • Senior Director, WW Customer Care I Customer Experience I BPO I Vendor Management

        Jun 2022 - now
      • Salesforce Service Experience Director

        Oct 2020 - Jun 2022
  • Licenses & Certifications

    • PHVA