Fouad Zahra

Experience

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  Zahra Company for Mercedes-Benz

  Jan 2008 - Dec 2009

  Retail Salesperson

  Responsibilities:Adaptable Sales Execution: Conducted sales activities in both showrooms and wholesale settings, demonstrating flexibility to meet diverse business needs.Regional Outreach: Traveled to various regions, effectively engaging with spare parts dealers to drive sales and expand market reach.Marketing Strategy Implementation: Developed and executed marketing strategies for newly introduced brands, enhancing visibility and brand awareness.Customer Account Management: Monitored and followed up on customer accounts to ensure satisfaction, maintain strong relationships, and foster loyalty.By leveraging adaptability, strategic planning, and relationship-building skills, I successfully contributed to the company's sales and marketing success. Show less

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  Barclays Investment Bank

  Jan 2010 - Dec 2010

  Direct Sales Representative

  At Barclay's Bank, one of the premier investment banks in Egypt with direct reporting to Barclay's Bank England, I have embraced a multifaceted role that significantly contributes to the institution's reputation and success.Responsibilities:Account Management: Expertly facilitated the opening of accounts for diverse employee classes, ensuring seamless onboarding and exceptional customer experiences.Credit Card Services: Offered high-value credit cards, tailored to meet the unique needs and preferences of clients, thereby enhancing their financial benefits and rewards.Loan Processing: Efficiently managed and drove the customer loan process, providing comprehensive support and guidance to secure optimal loan solutions.Through meticulous attention to detail and a deep understanding of client needs, I have played a pivotal role in elevating Barclay's Bank's service excellence and financial solutions. Show less

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  El Mahrouky Auto

  Jan 2011 - Dec 2012

  Showroom Sales Specialist

  El Mahrouky stands as a distinguished leader in the brand-new car market in Egypt, known for its exceptional service and customer-centric approach. In my role, I have embraced a variety of dynamic responsibilities that contribute to the company's success.Responsibilities:Vehicle Demonstrations: Enthusiastically showcase vehicle features and conduct engaging test drives, leaving a lasting impression on customers.Sales Closure: Triumphantly close sales by skillfully addressing objections, expertly negotiating prices, and meticulously finalizing purchasing contracts, ensuring customer satisfaction.Sales Management Reporting: Deliver comprehensive and insightful sales management reports that inform strategic decisions and drive continuous improvement.Showroom Setup: Creatively assist in setting up and arranging the showroom displays, creating an inviting and captivating environment for customers.Customer Follow-Up: Maintain proactive follow-up with customers regarding installment contracts, fostering strong relationships and trust.Through dedication, creativity, and a customer-first mindset, I have significantly contributed to El Mahrouky's reputation as a premier car dealership in Egypt. Show less

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  United Yousef M Naghi Co. Ltd

  Mar 2013 - Nov 2013

  Retail Sales Supervisor

  As the driving force behind this company's dual success in the retail and wholesale markets for LG Electronics in Saudi Arabia, I have taken charge of leading a talented team comprising over 8 salesmen, a Visual Merchandiser (VM), and an Inventory Controller. My leadership and strategic acumen have led to remarkable achievements.Responsibilities:Showroom Sales: Directed sales operations, achieving outstanding results and elevating showroom performance.Stock Replenishment and Merchandising: Ensured optimal stock levels and executed impactful merchandising strategies to captivate customers.Promotions Management: Expertly navigated promotional periods, significantly boosting sales and enhancing brand visibility.Operations Management: Orchestrated smooth daily operations, ensuring seamless customer experiences.Achievements:Target Achievement: Exceeded sales targets by achieving a remarkable 120% in 2013, marking a historic milestone for the showroom.Top Showroom: Earned the distinction of being recognized as the best showroom in sales across Saudi Arabia.My leadership has not only driven unprecedented sales performance but also positioned the showroom as a leader in the competitive landscape of LG Electronics in Saudi Arabia. Show less

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  EDDY - Home & Electronics

  Nov 2013 - Jan 2024

  Retail Store Operation Manager, Acting as Area Sales Manager

  In my role, I have played a pivotal part in steering this company, a leading force in the electronic and furnishing sales sector across Saudi Arabia, towards continued success. Reporting directly to the Operations Manager, I proudly manage 6 Mega stores, guiding 6 Store Managers to excel beyond expectations. I have forged strong, dynamic teams that consistently deliver exceptional results.Professional Responsibilities and Achievements:Operations Management: Orchestrated seamless operations, achieving unparalleled efficiency and productivity.Sales Oversight: Commanded sales for 6 mega stores, driving annual sales volume to an impressive 52M SAR, with each store spanning an average of 4,700 sqm.Staff Training: Pioneered staff development programs in retail best practices and customer service excellence, transforming employees into industry experts.Annual Planning: Engineered and executed comprehensive annual action plans, strategically aligning store operations with corporate goals.Sales Analysis: Conducted in-depth sales analysis to inform data-driven, strategic decisions that optimized performance.Market Feedback: Dissected market feedback, staying ahead of industry trends to meet and exceed customer expectations.SOP Implementation: Spearheaded the implementation and adherence to Standard Operating Procedures (SOPs), ensuring operational excellence and consistency.My leadership has not only maintained but also elevated the company's operational standards, driving substantial growth and fortifying our market position. Show less

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  Tamkeen Stores

  Feb 2024 - now

  Regional Key Account Manager

  As a Regional Key Account Manager at Tamkeen International Company (General Supreme), a top-ranked brand according to GFK, I played an instrumental role in launching and expanding the Modern Trade channel from the ground up. My strategic efforts were pivotal in driving the company's growth and market presence.Responsibilities:Account Acquisition: Successfully established new accounts from scratch, including prestigious clients like Carrefour, Al Othaim, and BinDawood.Client Relationship Management: Cultivated and maintained robust relationships with key account clients, ensuring long-term partnerships and client satisfaction.Strategic Planning: Developed and implemented comprehensive account plans, strategies, and objectives that aligned with the company’s vision and goals.Contract Negotiation: Skillfully negotiated contracts, prices, terms, and conditions, achieving mutually beneficial outcomes for both the company and clients.Performance Monitoring: Monitored and analyzed sales performance, market trends, and customer feedback, providing insightful reports and recommendations to top management.Through my leadership and strategic vision, I successfully propelled the company’s Modern Trade channel, securing key partnerships and driving significant business growth. Show less