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Vikas Singh

Vikas Singh

Customer Care Executive

Followers of Vikas Singh362 followers
location of Vikas SinghDelhi, India

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  • Timeline

  • About me

    Digital Marketing Intern | Social Media Marketing | Content Creation

  • Education

    • Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)

      2015 - 2016
      HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

    • Central Board of Secondary Education

      2013 - 2014
      High School Diploma

  • Experience

    • Radical Minds Technologies Pvt. Ltd.

      May 2022 - Dec 2023
      Customer Care Executive

      • Assisting with timely delivery of bulk orders.• Providing customer support and resolving inquiries.• Supporting delivery partners with bonus and payout processes.• Helping merchants with any queries for smooth operations.

    • Livpure Smart

      Jan 2024 - Nov 2024
      Executive Assistant

      • Conducting customer KYC before billing to ensure compliance and verification.• Supporting customers as part of the customer support team.• Handling sales processes and assisting clients.• Maintaining accurate customer records and facilitating smooth transactions.

    • Q3edge Consulting Pvt. Ltd

      Nov 2024 - now
      Digital Marketing Intern

      • Social Media Marketing - Managing social media handles to boost engagement.• Content Creation - Creating targeted content to drive interaction.• Maintaining social media calendars for timely content. • Finding and submitting content on different domains.• Creative creations for social media posts on CANVA.

  • Licenses & Certifications