Arun Kumar

Experience

• 

  Archon Consulting System Pvt.

  Jun 2012 - Jun 2013

  Support Engineer

  Handling & resolving hardware issue, handling escalated Desktop & Laptops interacting with vendors for hardware. Taking care of Desktop & Server movements.

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  3i-Infotech Ltd, Bangalore, India

  Oct 2013 - Sept 2015

  Asset Engineer

  Maintaining various asset details like Laptops, Desktops, Work Stations, Servers & Lab equipment’sUsing AMS tool which is associated with the remedy to maintain the asset records with various fields such as username, Location, hostname, Asset make, model, service tag, configuration etc.Logistics/finance perspective managing fields such as cost center, group, and bond no, expense tag no etc.Segregation laptops. Creation of SEZ letters.Machine movement and trackingAssist in moving the machines and updating the database with the right location and end user name.Track on the last working day of employees who leave the organization, collect assets.Maintaining and updating the Assets database.Maintain data/Service related issues & Involved in receiving GRNs procured by Business administratorsFollow-up with vendors for service/warranty related issuesCoordination with technical teams like Wintel, Linux, Solaris & Network Support teams to resolve user issues.Procurement activitiesMonitoring the approval status from CC manager & Vendor follow-up for item delivery dates.Working closely with commercial team for getting the item in right time.Deploying the item to the end user and closing the call.Coordinate and align with other areas involved with the management of IT Assets including Finance & Procurement. Show less

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  IMSI (India) Private Ltd.

  Nov 2015 - Feb 2018

  IT Asset Management

  Responsible for EOL Disposal (End of life and End of Lease assets).

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  Harman Connected Services Corporation India Private Ltd.

  Feb 2018 - Mar 2021

  Define and Document Asset Management Process for the client.Configuration of Asset Management tool as per customer requirements.Single Point of contact for Asset management. Single-handedly managed all Asset management related activities for the customer.Coordinate with End-user computing engineers for maintaining accurate Asset inventory.Producing reports recommending acquisition, disposal or refurbishment of individual assetsReporting: Responsible for delivering Weekly/Monthly status reports to senior management, Asset Accuracy Reports, Compliance reports & Software License usage reports.Managing the Onboarding/ Offboarding activities.Asset Lifecycle Management (deploy> Maintain>Retirement/ Disposal)Maintain Software inventory/ Software License Compliance, Software metering.Monthly Audits of Asset Inventory. Show less Handling entire life cycle of an asset from 1) Forecasting the ordersCoordinate with procurement for ordering 3) deployment of asset 4) tracking of assetDisposal end of life assets & lease return.Coordinate with vendors on requirements and Procurement.Handle team of 15 members, primary deliverables as 1) New refresh laptop deploymentsCollection of EOL assets(Life/Lease)3) Disposal end of life assets(sale/e-scrap/donation)4) Return end of lease end assets5) Employee termination clearance.End of life asset & End of lease asset disposal in Americas, APAC & EU regions (15 sites across globe).Review the ongoing Asset management process for end of lease & end of life assets. Redefine/Implement/ Streamline processes as per customer requirements. Work with the global EUC team (APAC / Americas/ EU) on the cross-charge model/buyback model.Issue mandatory IT clearance for terminated/Separated employees.Assess spending across all IT functions and implemented ways to reduce spending. Show less

  • IT Asset Management

    Feb 2018 - Mar 2021

  • Asset management Operations

    Feb 2018 - Mar 2021
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  Autodesk India Private Ltd.

  Mar 2021 - now

  Program Specialist, IT Asset Management

  Managing the complete Hardware Asset Management process for Autodesk (EMEA & AMER Geo) from IT HAM to ITAD$2.44M forecasting every quarterly for IT hardware procurementsImplementing corporate strategy for hardware computing device policyOnboarding new IT hardware OEM as a global partner for Autodesk with (Strong reputation, reliability, quality, innovation and customer service)Managing ITSM (IT service management) in ServiceNow 1. Supplier delivery Tracking 2. ServiceNow New asset discovery uploadProcurement & Vendor Management within ServiceNow 4. ServiceNow Inventory dashboardServiceNow reportsLost & StolenManaging hardware movements country to countryAuditing asset repository and planning for asset re-purpose within warrantyITAD (IT Asset Disposition) processes (EMEA & AMER)1. Data wiping (Blancco Software) & Physical destruction2. ServiceNow Disposition updates with wiping certificate documentation3. Auditing and finalize asset recordsPerform physical inventory globally through local site engineersManaging leasing and refurbished hardware assetsPerforming hardware refresh as per company policyAutodesk Acquisition (Managing IT asset migration)Vendor & Cost management Show less

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  Autodesk

  Mar 2021 - now

  Program Specialist, Asset Management