Kailey Rigelhof

Experience

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  Community Living Ontario

  Jan 2009 - Jan 2010

  Support Worker-Community Living Durham North

  Worked in supportive housing environments with people with developmental disabilities and dual diagnosis.Supported people with their activities of daily living as well as instrumental activities of daily living. Supported people to learn life skills and encourage independence according to the individual’s abilities and goals.

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  VON Canada

  Jan 2011 - Jan 2011

  Recreational Therapist Assistant

  Assisted in program activities and planning in Adult Day program for clients with a diagnosis of dementia and acquired brain injury (ABI).

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  Parkdale Activity and Recreation Centre

  Jan 2012 - Jan 2013

  Social Work Intern (BSW Student)

  Conducted intensive case management, facilitated outreach group programming, policy research, and program planning and evaluation.Conducted intake assessments (OCAN) and update client service plans (including individual crisis plans and risk assessments).Provided members with client-centered support primarily focusing on access to legal and healthcare services, housing and food security resources/supports.

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  Community Care Durham

  Jan 2012 - Jan 2013

  Home Support Coordinator

  Conducted outreach education and activities within Brock Township and area for community services for seniors. Provided supervision and training to volunteers. Conducted case management as well as community outreach connecting clients with community services and supports.

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  Centre for Addiction and Mental Health (CAMH)

  Jan 2013 - Jan 2014

  Systemic Advocate- Empowerment Council

  Participated and assisted in systemic advocacy activities/projects that focused on health, mental health, and (dis)ability sectors, which involved supporting, listening and offering feedback, alliance building, critical political critique, and analysis of professional practices and social policy. Worked collaboratively with members of the Empowerment Council Board of Directors, members, volunteers, CAMH clients, staff and peers.

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  Community Living Ontario

  Jun 2013 - May 2014

  Support Worker-Community Living Durham North

  Worked in supportive housing environments with people with developmental disabilities and dual diagnosis. Supported people with their activities of daily living as well as instrumental activities of daily living. Supported people to learn life skills and encourage independence according to the individual’s abilities and goals.

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  North Bay Regional Health Centre (NBRHC)

  May 2014 - Dec 2015

  Social Worker

  Worked full-time on Acute Inpatient Surgical and Medical units, Day Surgery, Pre-Admission Clinic, and inpatient rehabilitation unit, and District stroke rehabilitation program.Assisted patients, families and caregivers to better understand the impact of their illness. Collaborated with community partners/stakeholders to support client’s transition from hospital to community. Social Work support included; case management, system navigation, discharge planning, conflict resolution, emotional support and short term counselling for individuals, families/caregivers.Maintained working knowledge and collaboration with hospital and community partners within the Northeast LHIN region. Show less

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  Michael Garron Hospital (formerly Toronto East General Hospital)

  Nov 2015 - Jul 2018

  Transitional Navigator/Discharge Planner

  Full-time position- Complex Care, Memory Care and Transitional/ALC Programs.Coordinated the care for older adults with neurocognitive disorders (e.g. dementia, delirium), other complex physical and mental health needs and associated responsive behaviours. Worked as a member of the interdisciplinary team to create comprehensive person-centred behaviour support plans for patients using P.I.E.C.E.S; U-FIRST; Gentle Persuasive Approaches in Dementia Care (GPA); Montessori-Based Dementia ProgrammingWorked with individuals and families in transition planning through a continuum of care model and serve as a link between inpatient, tertiary specialty and community resources.Professional resource for the creation of hospital wide discharge planning processes especially regarding complex Alternate Level of Care (ALC) patients. Professional resource for the development of the Transitional Navigator role within MGH medicine, surgical, and complex care programs.Responsible for the training and onboarding of new discharge planning/transitional navigator staff. Created and led the Memory Care Committee, which was responsible for reviewing and implementing dementia and geriatrics best practices hospital wide. Acted as professional resource for other hospitals in GTA looking to develop a Memory Care Unit and enhancing their Dementia care best practices. Show less

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  North Bay Regional Health Centre (NBRHC)

  Sept 2017 - Dec 2017

  Clinical Social Work Intern (MSW Student)

  Successfully completed a 450 hour practicum as a Clinical Social Work Intern in the Mental Health and the Law Service, Mental Health Rehabilitation Unit, and Homes for Special Care at North Bay Regional Health Centre. Worked collaboratively within a multidisciplinary team in the treatment and rehabilitation of clients in the forensic mental health system. Collaborated with community partners/stakeholders to support client’s transition from hospital to community.Assisted in research, and proposal writing for Residential Acquired Brain Injury and Substance Use Program that was submitted to the Northeast LHIN. Show less

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  Southlake Regional Health Centre

  Jul 2018 - Feb 2022

  Social Worker

  Social Worker for Inpatient & Outpatient Medical and Rehab programs.A member of the inter-professional team providing comprehensive health services to patients, families and caregivers by providing in-depth psychosocial assessments and appropriate social work interventions, to include; resource counselling/system navigation, case management, counselling and advocacy as a way to maximize patients quality of life within their community. Worked with community partners/stakeholders to enhance and streamline access to healthcare and patient experience on various integration of hospital and community programs. Member of Stroke Committee & Complex Medical Rehab Committee at SRHC. Show less

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  Orillia Soldiers'​ Memorial Hospital

  Jun 2021 - now

  After Hours Administrator

  Provide after-hours clinical and operational leadership and support to all programs at the Orillia Soldiers Memorial Hospital. Work closely with, and provide leadership to clinical and support staff. Responsible for coordinating after-hours responses to crisis and emergencies, provide support and initial investigations to ensure optimal management and communication.

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  Ontario Health atHome

  Oct 2021 - now

  Palliative Community Care Coordinator