Susan Timmons

Experience

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  The Boathouse Gallery

  Feb 2017 - Mar 2018

  Fine Art Sales

  - Dealt with both cash, credit cards, debit cards, and vouchers to sell a wide range of Irish Contemporary Art.- Communicated with artists regarding intake of new work, payments, and promotional content.- Acquired an array of skills including, but not limited to, customer service, fine art sales, working independently under pressure, communication and interpersonal skills, product knowledge, money handling, and more.

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  Old Head Golf Links

  Apr 2018 - Sept 2018

  Server

  - Worked as a Server in the “De Courcey Restaurant” and “Lusitania Bar”. - Operated as the Beverage Cart Attendant, serving snacks and beverages on the Golf Course. - Gained experience serving in the “Hibernian Suite” during Golf Tournaments and Private Functions. - Enhanced professional skills, including teamwork, customer service, communication, multitasking, memory, adaptability, and working in a fast pace environment, all of which have proven to be invaluable in both professional and educational settings. Show less

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  The Boathouse Gallery

  Oct 2018 - Oct 2019

  Fine Art Sales

  - Dealt with both cash, credit cards, debit cards, and vouchers to sell a wide range of Irish Contemporary Art.- Communicated with artists regarding intake of new work, payments, and promotional content.- Acquired an array of skills including, but not limited to, customer service, fine art sales, working independently under pressure, communication and interpersonal skills, product knowledge, money handling, and more.

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  CHANEL

  Nov 2019 - Mar 2020

  Retail Sales Assistant

  - Enhanced ability to efficiently work under pressure and improved my customer service skills whilst working during the busy festive season. - Sold and promoted luxury goods, requiring a great deal of product and brand knowledge. - Acquired a Manual Handling Certification. - Experience proven to be beneficial in various employment opportunities thereafter.

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  The Boathouse Gallery

  Apr 2020 - Jun 2022

  Online Marketing Coordinator

  - Created and published regular promotional content for the gallery’s social media platforms, Instagram and Facebook.- Designed and managed the website.- Acquired a wide range of valuable skills including customer service, marketing, web design, retail sales, oral and written communication. The experience that I have gained enables me to be efficiently prepared for any employment opportunities that may arise.

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  UCC Dance

  May 2020 - May 2021

  Webmaster

  - Managed the social media & promotional content for the club. - Created and published content on a regular basis to promote and advertise the club, collaborating with the promo team.

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  UCC Dance

  May 2022 - now

  - Published events, workshops and classes on the UCC Clubs and Societies portal, for all UCC Dance Members. - Collaborated with other committee members to plan, organise, and execute events including, but not limited to, SUTICD (So UCC Thinks It Can Dance) in aid of Alzheimers Ireland, a Workshop Week in aid of Cork Life Centre, and a Quiz in aid of our Intervarsities competition. - Independently organised club branded apparel for the committee and club members, working collaboratively with the committee to design a number of options, dealing with local suppliers, and collecting details and payments. - Role prepared me adequately for additional voluntary work, collaborative academic projects, and future career opportunities. Show less

  • Webmaster

    May 2023 - now

  • OCM

    May 2022 - May 2023
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  Pinterest

  Jun 2022 - Sept 2022

  Sales Intern

  - Independently conducted Primary Research and Data Collection to facilitate the Global Sales Team in pitching to potential clients.- Collaboratively conducted research and analysis regarding the health of tags, creating a dashboard for the team to utilize whilst pitching account health improvements to clients.- Created various creative & analytic presentations, for both internal & external use.- Presented to the EMEA Mid-Market team.- Gained experience in account management, taking independent control of an account in the later stages of my internship.- Acquired invaluable experience in Account Management whilst furthering my knowledge with regards to Sales and Marketing & Advertising Strategy. Show less

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  The Boathouse Gallery

  Sept 2022 - Jun 2023

  Online Marketing Coordinator & Fine Art Sales

  Online Marketing Coordinator- Created and published regular promotional content for the gallery’s social media platforms, Instagram and Facebook.- Designed and managed the website.- Acquired a wide range of valuable skills including customer service, marketing, web design, retail sales, oral and written communication. The experience that I gained enabled me to be efficiently prepared for any employment opportunities that arose thereafter. Fine Art Sales- Dealt with cash, credit cards, debit cards, and vouchers to sell a wide range of Irish Contemporary Art.- Communicated with artists regarding intake of new work, payments, and promotional content.- Acquired an array of skills including, but not limited to, customer service, fine art sales, working independently under pressure, communication and interpersonal skills, product knowledge, money handling, and more. Show less

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  UCC Environmental Society

  Jan 2023 - Sept 2023

  PRO of the UCC Environmental Society

  - As PRO (Public Relations Officer) of the UCC Environmental Society, worked with students and UCC faculty to raise, discuss, and execute actions to improve environmental protection on campus. - Attended committee meetings, created original content to promote the society, and published this material to social media platforms.

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  Apple

  Jun 2023 - Jan 2024

  Apple iOS Tier 1 Advisor

  - Provided technical support to English speaking customers within the EMEIA region (Europe, Middle East, India, and Africa).- Carried out troubleshooting with customers to resolve issues and determined potential eligibility for repairs and replacements.- Facilitated consults and transfers between various departments including, but not limited to, iOS Tier 2, Mac support, Customer Relations, Sales, and Media Services.- Educated and informed customers about troubleshooting resolutions, options for repairs and replacements, and answered any general queries.- Ensured customer satisfaction to impart the optimal customer service experience for customers internationally. Show less

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  Dell Technologies

  Mar 2024 - now

  Project Management Intern

  - Primary Point of Contact for Requests and Projects - Responsible for overall project communications - Responsible for getting scope defined and approved by scheduling scoping calls with Solution Architects and Account Executives - Responsible for developing Project Plans, determining request completion feasibility based on the Pipeline of the Customer Solution Center, availability of Solution Architects, and customer expectations- Monitor and Report against Project Progress utilising Salesforce and Smarsheets - Aid in providing tours of the Customer Solution Center Show less