Experience

• 

  Central bank of sri lanka

  Jul 2013 - Oct 2013

  Information technology intern

  My main duties were in the Business Analysis, Requirement and Technical documentation areas where I acquired skills working in a well-established process oriented government bank

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  Goodhope asia holdings ltd

  Jan 2014 - Aug 2016

  ● Involved in an in-house Weighbridge development system for the off-site office at Malaysia. I had the opportunity to visit the location at Malaysia and to get hands-on experience on resource handling, project management, communication within the team and involved in requirement gathering and analysis meeting with the clients● Involved in requirement gathering discussions with the users and providing the necessary guidance to the development team for a Forex Management System● Worked in a pressurized environment for a foreign customer with real-time problem-solving, managing customer handling concepts and project management techniques Show less ●My main duties were developing reports and applications in JD Edwards Enterprise One 9.1 according to the functional specifications provided. ●These included both new developments and also customization of the existing standard reports and applications.●Also I did the role of Business Analysis for the development of a ‘Weigh Bridge System’ for a major distribution company in Sri Lanka. ●I was able to go to their site and capture the necessary requirements needed, conduct meetings with the users and the developing team, provide the necessary functional specifications needed by the developers for the implementation, facilitate design sessions with the development team to define the solution, provide the necessary documentations needed by the users such as process models, sign-off documents and user manuals in using the system. Show less

  • Associate Business Analyst

    Jan 2015 - Aug 2016

  • Trainee Software Engineer

    Jan 2014 - Jan 2015
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  Webquarters®

  Aug 2016 - Oct 2018

  Business analyst | product owner

  ● Lead an ERP implementation project to one of the leading companies in the business of designing and distribution of exclusive men’s linen garments in Sri Lanka which utilized the Microsoft Dynamics NAV Manufacturing, Finance Management, Sales & Marketing Sales, Purchase, Warehouse, Jobs, Resource Planning modules integrated with number of other systems● Assisted in providing support and maintenance for a project for one of the leading global packaging companies to develop JET reports and integrate them to PrintVis Vertical which was running on top of Microsoft Dynamics Nav ERP● Lead a Microsoft Dynamics Nav Upgrade project for one of the Sri Lanka’s leading government institutes which utilizes Microsoft Dynamics NAV Finance Management, Sales & Marketing, Purchase, Warehouse, Jobs, Resource Planning● Have experience in client handling, internal project and task coordination● Involved in requirement gathering discussions, developments of the implementation project, providing technical assistance, providing user manuals and trainings to the users ● Worked with international clients related to different projects in varied domains● Provide training for new team members in the workflow● Collaborate with team members & inspire them to solve technical issues● Managed a large team of stakeholders in generating user requirements and initiating iteration plans Show less

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  Web choice online pty ltd

  Oct 2018 - Feb 2021

  Business analyst | product owner | scrum master

  ●Experience in requirement elicitation of a system in the Education domain with modules including HR, Payroll, Finance, Sales, Purchasing and Inventory● Performed as-is and to-be analysis of a few systems for a multinational insurance and finance corporation to identify the issues in the current process and propose a better solution to their ongoing issues●Analyze the current business process problems & gather requirements from business stakeholders●Create requirement prototype document to ensure all customer requirements has been captured●Create GUIs and present to management before implementing the system for validating proposed solution●Design flow chart diagrams for track every process and identify most critical processes and creating project proposals and all other documentations required●Handling knowledge transfer sessions to development team to identify customer expectations through proposed solution●Create user stories, use case documents, and task list to create product backlog●Engage with developers for design proposed solution and estimate the project cost using Agile planning ●Develop test cases to ensure issues are identified in new developments & modifications●Conduct UAT session & provide necessary user trainings for power users●Project documentation and maintenance, Requirements Management, Managed Project dependencies and Critical Path●Manage projects throughout entire project life cycle for corporate clients. Manage scope, budget, risk and schedule for multiple projects running●Manage and coordinate internal and external for the flawless execution of projects ●Provide direction for project teams for smooth delivery and initiate changes for project management and delivery practices to ensure projects are delivered within schedule and budget while minimizing rework from defective releases●Mentor and motivate project teams in challenging situations to deliver projects with tight deadlines and limited resources Show less

• 

  Redblocks technologies

  Mar 2021 - Mar 2022

  Senior business analyst | product owner | scrum master

  Client: Curious Minds Media, Australia ● Experience in Digital Transformation strategies in covering current manual process and services into next generation platforms● Managed many Digital Transformational journeys within Curious Minds Media and optimized the current work processes● Identified the problem statement of the current process, and highlight how to resolve current issues and achieve project objectives through proposed system● Identified opportunities to enhance productivity, efficiency, quality control and customer satisfaction through business process reengineering and continuous process improvements● Responsible for documenting and maintaining requirements including flow diagrams and use cases ● Responsible in streamlining business process and aligning to the agile framework● Coach the team on Agile Principles & Practices. Foster an environment for high-performing team dynamics, continuous flow and improvements● Managed Backlog refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospectives. Track & remove internal & external impediments to the Scrum Team● Experience in working as the Product Owners to handle project backlog, new business requirements to ensure deliverables are met● Act as the Product owner in creating and prioritizing the product backlog ● Mentor and provide direction for the internal BA team● Project Initiation, Project administration, Progress Tracking & Reporting, Risk Management, Communication, Internal and External Stakeholder Management, Scheduling, Team Management. ● Conduct Demos and POCs, Business negotiations and Stakeholder Management associating with Top level management.● Work experience with Senior Executives and Directors ● Managed system issue tracking and SLA with the Business users. Experience in SLA business reporting.● Practiced agile frameworks, Rituals and Processes. Show less

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  Wipro

  Mar 2022 - Aug 2023

  Business analyst

  ● Manage business requirements of a product for a government entity that provide benefits and career opportunities for Nationals● Involved in requirement gathering discussions with the business team, client handling, and task coordination● Experienced in designing user journey maps, creating user stories, and managing the product backlog in Jira● Providing knowledge transfer sessions to development team to identify customer expectations through proposed solution ● Worked closely with the design team in order to bring out the designs as per the branding guidelines in both English and Arabic● Worked with team through requirements analysis, data analysis, system design, development, testing, and implementation providing technical assistance● Involved in creating user manuals and provided necessary user trainings for power users ● Conduct sprint ceremonies like backlog refinement sessions with client and sprint planning sessions with the development teams to ensure requirements were clear and concise● Assisted and reviewed test cases to ensure issues are identified in new developments & modifications● Conducted BA review sessions & assisted the testing cycle of each sprint release● Lead key meetings with clients like requirement sessions, system design walkthroughs, user acceptance testing demos and end-user trainings● Provide training for new team members in the workflow● Collaborate with team members & inspire them to solve technical issues● Managed a large team of stakeholders in generating user requirements and initiating iteration plans Show less

• 

  Redblocks technologies

  Feb 2024 - now

  Scrum master

  ● Provide consultation for a SAAS application development● Responsible in streamlining the business process and aligning to the agile framework● Managing the resources ensuring the deliverables are met● Conduct sprint ceremonies like backlog refinement sessions with client and sprint planning sessions with the development teams to ensure requirements were clear and concise