Michael Mitev

Experience

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  Credit Suisse

  Aug 2010 - Apr 2014

  • Independent service and advice to customers• Day-ready processing of all switch transactions• Clarification of the needs of existing as well as new customers • Proactive information to the client advisors in case of extraordinary business cases• Professional reception and handling of customer complaints I worked in the areas of private banking, corporate clients, cash service and mortgage, which included the following main acitivities:• Support the relationship manager in the area of ​​investments and financing• Sustainable development of customer relationships• Professional complaint management• Money laundering investigations in accordance with regulatory requirements and guidelines• Mortgage application review

  • Advisor Cash Service Bern, Division Private Banking & Wealth Management

    Aug 2013 - Apr 2014

  • Apprenticeship (M-Profile)

    Aug 2010 - Jul 2013
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  Schweizer Armee

  Oct 2014 - Apr 2015

  Military Police

  • Specialized advanced mental and physical training to be flexible and adaptable to meet constantly changing situations• Working as a team member, I enhanced my ability to work with all types of people on a productive and on-going basis while specializing in social intelligence.

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  SBB CFF FFS

  Feb 2020 - Jul 2020

  Business Development/HR

  Hochschulpraktikum• Inhaltliche Erarbeitung von Konzepten und Programmen für den Lead Link Recruiting sowie Unterstützung bei der Erstellung von Entscheidvorlagen• Vorbereitung und Durchführung von Präsentationen zum Thema Recruiting innerhalb des Unternehmens• Verantwortung für das Projekt Interviewtool inkl. enger Zusammenarbeit mit dem Bereich IT und den fachlichen Stakeholdern• Mitarbeit im operativen Geschäft und direkte Unterstützung von Recruitern bei einzelnen Selektionsprozessen• Führung kleinerer Teilprojekte innerhalb von Themen wie Candidate Journey oder Reporting Show less

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  Swissbadge

  Apr 2020 - now

  Co-Founder / Geschäftsführer

  Co-Founder of Swissbadge GmbH, a digitally native vertical brand (DNVB) - www.swissbadge.com - Successful start with becoming a market leader in our niche market- Providing custom-made badges, clothing & equipment for clients ranging from the Swiss Armed Forces, to public authorities, and private organisations (e.g., Scouting & Harley Davidson Clubs)- Continuously automating processes to decrease workload while increasing sales

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  Hirncoach GmbH

  Jan 2022 - Jul 2022

  Business Developement

  Hirncoach’s vision is to keep people mentally fit, healthy and help them to maintain a neuroprotective lifestyle!As a healthcare startup, we’ve developed the first, neuroscience-based, holistic program to promote mental health in six areas of your daily life. Brain health is not a matter of luck - we can contribute a lot!My role:- Business Developement - Strategist & product developer, aiming to create the leading platform for mental health training 🧠