Stephanie Flores

Experience

• 

  HD Supply

  Aug 2005 - Sept 2021

  Manages Accounts Payable department (7 onshore & 3 offshore associates) by providing leadership, coaching, mentoring, and performance management. Evaluates and implements best option for process improvements. Directs supplier relationships through prompt payment and reconciliation of account activity. • Remitted processes offshore to guarantee coverage in event of natural disaster.• Established biweekly touch points with team to discuss micro goals, resulting in higher annual goals achieved.• Created environment of professional development through encouraging training and development of new skills within cross functional departments.• Managed Virtual Card payment program, and successfully enrolled 25 suppliers totaling $1.1M+ in spend.• Monitored Accounts Payable processes, including 1099 processing, credit cards, concur SAP reporting, disbursements, and vendor management.• Cross-trained team members, ensuring SOX compliance, and additional coverage.• Initiated merchant spends reporting, reduced opportunity for fraud within credit card program. Show less Developed Asset Protection exception reporting to identify anomalies and drive compliance. Managed alarm, CCTV, and Access Control service requests. Analyzed, reports, made comparisons to industry/company benchmarks, determined trends, and prepared cost analyses. Determined data definitions and document data limitations. • Opened & closed 95 service tickets in 2017 for Facilities Maintenance & Waterworks business units as well as Corporate. Streamlined FM invoicing process and accounted for $5,800 in duplicate expenses.• Created inventory processes, resulting in new reporting for PI process.• Decreased blocked inventory from $2M+ to $1.6M YTD. Created weekly reports that resulted in more consistency.• Demonstrated passion for internal and/or external customer success: ensured customer satisfaction.• Built relationships with Facilities Maintenance group to monitor and maintain service level agreements. Show less

  • AP Manager

    May 2019 - Sept 2021

  • Operations Analyst

    Sept 2015 - May 2019

  • Lead Distribution Specialist

    Jan 2013 - Sept 2015

  • Operations Analyst

    Aug 2005 - Jan 2013
• 

  White Cap

  May 2019 - now

  Responsible for leading, coaching, mentoring, and managing employee performance in the Branch Services Department. Determines the most effective method for enhancing operations and puts it into action.• Facilitate the development of operational processes and strategic business objectives by formulating individualized proposals for increased efficiency and decreased operating costs while mitigating production or supply chain issues.• Develop cross-functional relationships with the Indirect Sourcing department to ensure the company is receiving the most competitive pricing from national vendors.• Assists the team with any landlord escalated issues to guarantee a seamless resolution.• Oversees projects for process improvement to enhance field support and increase spend visibility. Show less Responsible for managing various operations projects and ensuring that the operations project deliverables are accomplished on time. A strong focus on improving business operations, enhancing process efficiency, acting as a liaison between various departments, defining deliverables, outlining project plans, and developing project management tools.• Manage small to medium size projects from conception to completion.• Currently manages the transition of over 2,500 corporate owned cell phones to Bring Your Own Device.• Supports administrative responsibilities of Concur Travel.• Managed 289 Branch Services Team requests and ensured Branch Management received excellent customer service and resolution for over 330 locations.• Successfully implemented and manages Manager Plus to provide clear visibility and analytics to branch repair and maintenance activities.• Responsible for vendor onboarding and product testing.• Operations Team SME for all things Finance. Show less

  • Senior Operations Analyst

    Nov 2024 - now

  • Manager, Operations

    Nov 2022 - Nov 2024

  • Project Manager

    Sept 2021 - Nov 2022

  • AP Manager

    May 2019 - Sept 2021