Sam Campbell

Experience

• 

  Peugeot

  Mar 2000 - Mar 2004

  My main responsibilities included;• Booking in service and repair work for customers, including invoicing and taking payments• Management of 6 technicians in the workshop to ensure services and repairs were carried out to a high standard and on time• Invoicing Peugeot direct for warranty repairs including management of the accounts to ensure this was done within a timely and efficient manner

  • Workshop Facilitator

    Mar 2001 - Mar 2004

  • Workshop Facilitator

    Mar 2000 - Mar 2003
• 

  Swinton Group

  Apr 2004 - Dec 2017

  Managing a team of senior trainers and trainers to support the distribution and commercial areas of the business- covering contact centres, branch’s and specialist units nationwide. This includes designing training material for project work, training the trainers and evaluation of the training intervention. My role is key to partner with key stake holders and the business to understanding training requirements and how we can support the business more effectively. I work closely with KSH’s and the business around continuous improvement for areas such as customer service and on boarding. Show less To research, design, deliver and evaluate training initiatives to ensure all employees have the skills, knowledge and behaviors they need to reach their full potential and are equipped to meet the immediate and future needs of the Company. My responsibilities include;• Working in partnership with Key Stake Holders to identify training and development needs and planning how these will be met• Designing and delivering appropriate training and development training and development as required to meet the development needs of employees in line with the Swinton training and development framework• Working with other areas of the business on companywide projects or initiatives as required, i.e. the roll out of any product launches • Supporting the development of Trainers across the Company, for example through workshop observations to ensure training and development is delivered to the required standards and to facilitate their continuous professional development • Researching best practice and pooling of suggestions and ideas to continuously improve the training and development offered • Evaluating Training and Development design and reporting on the same to demonstrate the impact on the business performance • Adapting to changing business needs and priorities to ensure the Training and Development requirements of the Company and the individual business areas continue to be met • Providing professional Training & Development advice and guidance. Ensuring development interventions are in line with company processes supporting missions and values and include best practiceSwinton is also an assessor for the CII apprenticeships. I have successfully taken 5 apprentices through the qualification by gathering evidence to build up their portfolios and supported and coached them through their qualification. Show less • Working closely with the management team across the business to develop the skills of teams and individuals through a range of training and development activities• Evaluation of training and development carried out to demonstrate the impact on the individual and business area• Delivering new starter training and providing appropriate follow up in line with the prescribed format to ensure all new starters achieve or exceed the required standards• Assisting in the roll out of any product launches, complex system enhancements and company initiatives• Assisting in the development of acquisition employees to facilitate the transition process and ensure all transfers are compliant and adopt Swinton’s processes and procedure• Ensuring that all operational training needs are met through effective planning, prioritisation and clear communication Show less During my time as a Branch Manager I managed branches within Yorkshire including an acquisition branch. I had a proven record of achievement which included being in the top 2% of the country in terms of performance in a range of KPI’s. My responsibilities included; • Primary focusing on the management, coaching and daily activities of the branch team, playing an equally important role in moving the branch and individuals forward by enhancing the awareness of the products and services offered • Liaising with the Area Manager to develop innovative sales strategies to improve key areas of the business • Successful management of 7 branches ensuring all sales targets constantly achieved Show less

  • Distribution People Development Manager

    Oct 2016 - Dec 2017

  • Learning & Development Partner/project manager

    Feb 2013 - Oct 2016

  • Network Trainer

    May 2011 - Feb 2013

  • Branch Manager

    Apr 2005 - May 2011

  • Sales Executive

    Apr 2004 - Jun 2005
• 

  Broker Network

  Jan 2018 - Dec 2018

  Learning Development Manager

  My role here at Broker Network is to manage, motivate and develop the training team which includes the delivery of online learning solutions, virtual classrooms and webinars as well as face to face. I design and implement new approaches to learning including internal and external facing customers, liaising with the business to understand their needs as well as engaging with 3rd party providers and evaluate the impact of all training interventions. I work with apprenticeship providers to utilise our levy payments and have introduced 2 schemes within the business to develop our people in reaching their potential and gain professional, industry recognised qualifications. I’ve been working closely on implementing a fresh, exciting new approach to learning with a brand refresh, introduction of a new look to the learning management system and a suite of different learning offerings. No two days are the same, and I enjoy working in a fluid changeable environment where I can make a difference. Show less

• 

  Hitachi Capital (UK) PLC

  Dec 2018 - Feb 2020

  Operational Training Manager
• 

  Hitachi Consumer Finance

  Sept 2019 - Oct 2020

  Learning Partner
• 

  Novuna

  Oct 2020 - now

  Design, development and execution of the Group Learning Strategy Implementation of a digital learning experience platformDesign and execution of leadership development programmes that have been ILM recognised People leadership and matrix leadership of learning leaders across the organisation and development of new learning professionalsStudying Level 7 in Strategic People Management Experienced online and face to face facilitator Insights Discovery Practitioner Experienced learning designer Key stake holder management in varied different business units and teams across the organisation including Exco/SLT relationships3rd party relationship and management Experienced in utilisation of the Apprenticeship levy brining in new talent to the organisation and using to develop our existing people too Show less

  • Learning & Leadership Development Manager

    May 2022 - now

  • Senior Manager Learning Development

    Oct 2020 - now