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Margaret Zingen

Margaret Zingen

Shift Manager

Followers of Margaret Zingen83 followers
location of Margaret ZingenMadison, Wisconsin, United States

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  • Timeline

  • About me

    Head Server, bartender at Funks Pub

  • Education

    • MATC

      2011 - 2012
      Accounting

    • Jefferson High School

      1999 - 2004
      High School N/A 3.5 GPA

      Activities and Societies: Tennis team, Basketball team, Soccer team

  • Experience

    • McDonald's Corporation

      Aug 2003 - Jul 2004
      Shift Manager

      Oversee customer service shiftlyBalancing of cash drawers at the end of a shiftMaking bank depositsOrganizing staff based on business levelsFood PrepShift checklistsCompleting food temperature log sheets

    • Noodles & Company

      Jul 2004 - Nov 2007
      Shift Manager

      Made prep lists Opened & closed restaurantBalancing cash drawersMaking bank depositsAssuring great customer service

    • Flat top grill

      Sept 2007 - Jan 2010
      RKM/RBM

      Food orderingFood InventoryScheduled kitchen staffTrained and hired staffCashing out of servers at end of shiftsBeverage inventoryBeverage orderingHeld accountable for food cost and beverage costHired and trained staffAttending monthly corporate kitchen and bar meetings with other bar and kitchen managers within the companyManaged the floor

    • Lilianas restaruant

      Jun 2009 - Dec 2012
      FOH manager

      BartendedServedHostessScheduled staff based on business levelsCash outs at end of shiftsInsured great customer service

    • John Q. Hammons Hotels & Resorts

      Jan 2012 - Aug 2014
      Restaurant manager

      Beverage ordering for hotelBeverage inventoryHeld accountable for Guest survey scores- quality of serviceOversee staff working in the restaurant, lounge, and room serviceHiring for positions in areas listed aboveSchedule staffTrain staff on multiple areasDesigned training manuals for each positionControlling labor shiftly, weekly, monthlyOrdering uniforms, china, glassware, silverwareHolding staff accountable for time records and performanceProviding annual performance reviews for all staff members Show less

    • Funks Pub

      Apr 2013 - now
      Head Server, bartender

      Serving tablesMixologist-bartenderOrganize a shift (communicating sections to other servers, covering 86'd items, comps)Providing great customer serviceTraining new servers

  • Licenses & Certifications

    • TIPS Trainer certified

      TIPS
      Mar 2013