Rohan Dusane

Rohan Dusane

Management Intern

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location of Rohan DusaneMumbai, Maharashtra, India

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  • Timeline

  • About me

    Lead Analyst at Merkle | Qualtrics Experience Management(XM) | Advance Level Mandarin Proficient

  • Education

    • International Indian School, Al Jubail- Saudi Arabia

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    • University of Mumbai

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      Bachelor of Engineering - BE Mechanical Engineering
    • Chetana's Institute of Management & Research

      2017 - 2019
      Master of Business Administration - MBA Marketing

      Activities and Societies: Member, Placement and Corporate Relation Committee

  • Experience

    • Reliance Retail

      May 2017 - Aug 2017
      Management Intern
    • ITC Limited

      Jan 2018 - Mar 2018
      Marketing Intern
    • Dabur India Limited

      Apr 2018 - Apr 2018
      Marketing Intern
    • Perfetti Van Melle

      May 2018 - Jun 2018
      Summer Intern
    • Ugam

      May 2019 - Apr 2022

      Roles & Responsibilities:• Being the front-facing and single point of contact from Ugam to lead the project and managing client relationship• Be responsible for the overall operational client service experience throughout the project tenure• Design and document functional and technical requirements and help scope project by understanding timelines and deliverables• Solve complex technical implementations both independently and in a team environment• Train end-clients on specific use cases and new aspects of the Qualtrics EX Platform and providing related solutions for their business problems• Review the final solution from the clients’ best practices perspective and provide recommendation for efficient implementation of solutions• To act as liaison between the client and various group within Qualtrics like Sales, Technical Support and Product Specialists ensuring that their issues are surfaced, escalated, and resolved in timely manner• Monitor and review progress for timely implementation of all programs/projects by adhering to project management techniques right from kick-off to closure. Show less

      • Senior Analyst

        May 2019 - Apr 2022
      • Management Trainee - Research Operation

        May 2019 - May 2019
    • Merkle

      Mar 2022 - now
      Lead Analyst
  • Licenses & Certifications