Alisa Kong

Experience

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  RSH (Malaysia) Sdn Bhd

  Aug 2006 - Oct 2010

  Assistant Inventory Manager

  Inventory Management & Audit• Internal audit of inventory through stock take and record of inventory movement.• Work with merchandise, shipping, warehouse, MIS and operation teams in ensuring the inventory data have been updated in time and accurately.• Study the risk factors leading to stock loss, staff pilferage, shoplifting, misuse of POS System and propose remedy action to operation team and management.System Conversion and Improvement• Involve in system conversion and working with brand/merchandise manager and MIS Department in ensuring a smooth transition period.• Identify system and operational loophole and propose remedy action and improvement plan.• Liaise with system provider on user request and other inventory system issues and seek solution or alternative methods of working.• Set up Standard Operation Procedure (SOP) for new system and ensuring that it is being exercise rightly.• Prepare System User Manual and Training Guide.Costing• Compute landed cost and average cost.• Maintain cost into system and inform merchandise team on any cost variances.• Advise merchandise team on the changes in cost due to fluctuation in exchange rate, handling charges and miscellaneous charges.Data Processing and Verification• Maintain record of goods received, transfer, return and markdown.• Ensure data have been process accurately and effectively in time for monthly/yearly closing and reporting.Inventory Closing & Reporting• Performing monthly and yearly inventory system closing.• Prepare monthly and quarterly report such as sales margin, inventory, aging, stock turnover and stock variance.• Prepare stock variance report to management, review factors leading to stock variance and propose remedy action.Stock Take• Plan and schedule stock take for all outlets and consignment counters.• Process stock take data to generate variance report and finalize variance with respective manager. Show less

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  Esthetics International Group (EIG)

  Nov 2010 - Aug 2012

  Manager - Inventory & Logistics

  Inventory Management • Responsible for stock forecast and order for existing and new product.• Analyse stock turnover, stock holding, and stock movement.• Identify and report on slow moving products and short expiry products to Sales Team and Marketing Department.• Work with Sales Team and Marketing Department to increase sales of slow moving products and to clear short expiry products.• Stock allocation to salon, especially on promotional and premium items.• Ensure sufficient stock is in place to support promotion and marketing event.• Inventory planning for open up new outlet.System Conversion and Improvement• Data checking and verification to ensure accurate data has been migrated into new system.• Work closely with MIS Department in ensuring a smooth transition period.• Identify system and operational loophole and propose remedy action and improvement plan.• Liaise with system provider on user request and other inventory system issues and seek solution or alternative methods of working.• Prepare system interface request and report template to enable system provider to set up the required interface and report into system.• Set up Standard Operation Procedure (SOP) for new system and ensuring that it is being exercise rightly.• Prepare System User Manual and Training Guide.Data Processing and Verification• Check and approve on salon stock requisition.• Ensure all data have been keyed in and update into system correctly.• Ensure data have been process accurately and effectively in time for monthly/yearly closing and reporting.Stock Take• Plan and schedule stock take for all salons. • Process stock audit data to generate variance report and finalize variance with respective manager.• Perform posting and adjustment on stock variance upon approval to write off. Show less

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  Mondelez Malaysia Sales Sdn Bhd

  Sept 2012 - Nov 2013

  Inventory Manager

  Inventory Management • Restore the fundamental and foundation of inventory management. • Ensure inventory accuracy and help the company to achieve targeted CFR and IRA. • Identify areas of improvement in cycle count, warehouse operation and collaboration between departments.• Work closely with warehouse to ensure the right procedures and processes are in place and being practiced.• Work closely with other functional units to ensure smooth operation of warehouse and inventory management.• FEFO violation audit.• Implement control over stock record update and document tracking to ensure timely update of data.• Prepare SOP on inventory management, which includes cycle count, stock count, stock reconciliation, stock blocking, write off, recoveries, recording and tracking of system stock movement.System Improvement and Enhancement• Monitor and keep track of system transaction matching to ensure all inventory record updated correctly and on time.• Identify system and operational loophole and propose remedy action and improvement plan.• Work closely with IT Consultant to close all system issues and plan for system enhancement.Stock Count• Plan and schedule stock count for all warehouses.• Perform check and audit to ensure all stock issues closed before stock take.• Perform posting and adjustment on stock variance.• Prepare stock variance report and finalize variance with respective 3rd party warehouse.• Compile and analyse stock take result for management review.Claims and Recoveries• Identify and liaise with 3PL on stock loss recoveries.• Work with Finance to ensure timely recoveries.Waste Management• Ensure timely disposal of waste and achieve cost saving in warehouse utilization.Report & Analysis • Identify slow moving products and short expiry products to Sales for stock clearance.• Compile and prepare NI, IHD and NE&E stock for approval to write off.• Prepare Monthly Aging, IRA and Write Off Report for management meeting. Show less

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  LF Logistics Services Sdn Bhd

  Dec 2013 - Aug 2015

  Inventory Manager

  Inventory Control and Management • Identify opportunities for inventory operation improvement through internal audit on process, procedures and inventory record.• Manage and maintain stock profiles and stock locations. • Perform check and audit on FEFO violation.• Conduct investigation into inventory incidents in order to verify and resolve complaints.• Confer with operation and customer to coordinate inventory management activities.• Ensure integrity and accuracy of the stock management system.• Ensure key critical areas of stock system are controlled and any discrepancies addressed and resolved.Continuous Process Improvement• Identify risks incorporated in the current process, plan and implement improvement project to mitigate/eliminate the risks.• Restore the fundamental and foundation of warehouse operation and inventory management.• Provide remedy solutions to customer through system automation and process improvement project.System Improvement and Enhancement• Process advisor for system improvement and enhancement project.• Identify system loop hole and plan for better control and enhancement to close the gap.• Work closely with customer and IT team on system enhancement and new system development.• Monitor and ensure all new interface and system improvement project go live as scheduled.Stock Count• Plan and schedule for quarterly, half yearly and yearly stock count.• Ensure timely cut off and system housekeeping before count.• Prepare stock count variance report. • Variance verification, posting and reconciliation.Report & Analysis • Prepare and update weekly and monthly inventory IRA, empty location audit report, putaway audit report, cycle count report and short pick report.• Prepare case fulfill analysis report.• Review and update monthly KPI reports.Recruitment, Training and Coaching• Interview, select, coach, train, manage and appraise the performance of inventory staffs, supervisor trainee and super user. Show less

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  DHL

  Sept 2015 - Feb 2018

  Senior Inventory Manager

  In-Charge of inventory control and management for 4 customer profiles under FMCG. Responsible for inventory control and management, system enhancement, continuous process improvement, project management, trainee program design and coaching. Knowledge in SAP, JDE and WMS and system interfaces.

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  Amway (Malaysia) Sdn Bhd

  Mar 2018 - now

  Omnichannel Logistics Manager

  Omnichannel Logistics Manager for Malaysia, Singapore & Brunei.Drive Omnichannel Logistics focus and strategy towards speed and value, end to end order to deliver experience and post purchase communication.Develop Strategy for Distribution Network in Market (i.e. DC location, Hub, Delivery channel etc.), to leverage infrastructure, technology, 3PL to optimize distribution cost and service speed.Direct Omnichannel Logistics Team on Fulfillment and Distribution Center Operations to achieve market SLA on Service (OTIF) with Optimum Delivery Cost.Drive Fulfillment Process & System Improvement for all Data Integrity and flawless Integration with all Enterprise System.Drive Delivery Experience programs to ensure competitiveness with market e-Commerce benchmark.Coordination with Marketing, Finance, R&D, IT, QA, Shops, Planning, Sourcing Sites, External suppliers on Stock Fulfillment and Inventory Management.Drive Distribution throughput improvement project for higher productivity, efficiency, speed and cost.Support market promotion activities and new product launch. Show less