Matias Emanuel Flehr

Matias Emanuel Flehr

Electronic Technician

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  • Timeline

  • About me

    Product & Delivery Manager | 12+ years leading agile teams | SaaS | Customer Success | B2B Tech

  • Education

    • Instituto Superior Pbro Manuel Robert

      2006 - 2008
      Industrial Management Technician Industrial Management

      Activities and Societies: -

    • Ing. Carlos A. Cassaffousth

      2000 - 2005
      Electrical - Electronic Technician Electrical - Electronic

      Activities and Societies: Basketball Team

  • Experience

    • Coin Tech S.A

      Jan 2008 - Jan 2009
      Electronic Technician
    • Conser Argentina S.A

      Sept 2009 - May 2010
      Electrical design and analysis

       Electrical design and analysis  Developer of documentation of electrical installation.  In charge of working on power electives.

    • Celltrex S.A

      Jul 2010 - Sept 2011
      Project Manager

       Client direct communication, working together.  Installers’ team – Responsible and Management.  Developer of different types of engineering.

    • Hewlett-Packard

      Sept 2011 - Nov 2014
      Situation Manager

      The SMT is the escalation point to obtain assistance with service restoration efforts for HP Managed Services. Responsible for Driving The 4C's For Major Incidents: Command, Control, Coordination and Communication. Coordinate to restore the service for the affected client/s within the least amount of time. Manipulate virtual tools of information.

    • DXC Technology

      Nov 2014 - Nov 2017
      Applications Management Services

      US financial customer application service support.Delivery services.Incident and Change Management.Mainframe and SQL.Oncall Duties

    • Globant

      Jan 2018 - Jan 2020
      Business Analyst

      Duty dedicated to Southwest Airline:• Analyzed functional requirements • Performed product backlog management • Led Scrum Team ceremonies • Performed application testing • Acted as meeting coordinator and facilitator with stakeholders • Performed product demonstration

    • Overactive

      Jan 2020 - Oct 2021

      Project Planning and staff coordinator for XPO Logistic. Working closely with the client and team to deliver a HI quality products. Nexus between client and development team, analyzing business and product requirements, answering questions to help the team to understand what we are working on. Working close to UX team

      • Project Manager

        Aug 2020 - Oct 2021
      • Sr Business Analyst / Scrum Master

        Jan 2020 - Feb 2021
    • SweatWorks

      Nov 2021 - Oct 2022

      - Work with the product managers to identify key business objectives and provide solution recommendations - Manage the scope of software development projects from inception to closure for one of our biggest client portfolios. - Define, develop and manage implementation schedules- Coordinate software resources, prepare the team for kickoff and ensure effective completion of project milestones as set by the product managers, and mitigate risks.- Ensure software teams are delivering within scope and quality standards.- Support the team in discovery and contract phases by gathering requirements to develop a solution fit with a strong value proposition for our clients and prospects.- Ensure delivery processes are efficient and cost-effective. Show less - Works with other Technical Project Managers in the SweatWorks organization to increase the effectiveness of the application of Scrum. - Promotes Agile culture, values, behaviors, and principles across the organization.- Coaches members on the team on Agile practices and promotes higher levels of Agile maturity in product development and customer satisfaction.- Ensures development teams understand the project vision, objectives, scope and timelines associated, in conjunction with the Product Manager.- Acts as a funnel point for information transfer to minimize distractions and interferences.- Keeps the development team accountable for deadlines and targets.- Ensures the development team is working effectively, clearing obstacles, and leading scrum ceremonies e.g. daily stand-ups, backlog & sprint grooming, sprint planning, product demos, retrospectives etc. - Schedules and runs sprint planning and grooming meetings and tracks ticket assignments, using Jira- Supports prioritization of the sprint backlog with the Product Manager.- Maintains team metrics and reports project statuses (e.g., velocity/burndown charts, financial status, issues/risks, etc.) on a regular basis to the Product Manager and to senior stakeholders.- Manages the release cycle for multiple products and projects.- Manages cost of team/attrition/margin of the project. Show less

      • Delivery Manager

        Apr 2022 - Oct 2022
      • Technical Project Manager

        Nov 2021 - Apr 2022
    • Xseed Solutions

      Oct 2022 - Jun 2024
      Technical Product Manager

      The Product Manager owns the cross-functional communication and management of the project, ensuring the project’s scope is delivered on time and on budget while ensuring quality. They lead the product strategy, design, and development by understanding user needs and ensuring our solutions deliver on our client’s business outcomes.Key Responsibilities:• Project Ownership- Ensure project scope is delivered within the client’s budget and timeline.- Manage project communications - Scheduling, meeting notes, and documentation- Provide recommendations for project staffing.• Product Strategy:- Lead requirements gathering, develop and own the Product Requirements Document.- Understand clients’ business priorities and ensure our product vision and strategy deliver on those business priorities.- Help define and drive the Product Roadmap- Define project success metrics and KPIs•Product Strategy• Engineering Success- Work with engineers to produce solutions that result in great products.- Manage and refine user stories for engineers and developers.- Lead scrum ceremonies ( Pre-Sprint Planning, Sprint Planning, Backlog Refinement, Release Planning)- Manage backlog - Create, craft, and edit User Stories and Acceptance Criteria in JIRA throughout the project's lifecycle• Partnerships and Integrations:- Work with third-party partners to incorporate integrations.- Identify and evaluate potential partnerships to enhance the product.- Manage relationships with partners and ensure their needs are being met. Show less

    • DinoCloud

      Jul 2024 - now
      Sr. Delivery Manager

      Responsibilities: • Leading a team that assists clients with the setup and installation of technology tools and products. • Work with stakeholders and end users to identify a vision, plan and configure systems, to develop solutions that will achieve needed objectives. • Oversee the deployment of programs or systems, coordinating all of the parties involved to ensure a smooth process with minimal disruption. • May develop or supervise training programs to educate users, and also lead support and troubleshooting efforts.• Leading the capacity and assignation process in their teams and cross team member in collaboration with others DM• Define, assign, and supervise objectives to the members of their teams• Measuring, supervising, and managing deviations and improvement opportunities associated with the NPS and CSAT metrics of our clients• Leading hiring process• Ensure end-to-end accountability for your product• Manage your squad and the coordination with other squads to ensure timely delivery• Define / Support / Implement product strategy in alignment with DinoCloud business objectives• Support the DinoCloud Agile Transformation for your product.• Develop a clear model of how the solution provides value to customers.• Understand the cost structure of all components and supplier.• Creates any necessary pricing or revenue-generating elements and out-licensing models.• Understand clearly clients needs.Measure the value delivered to the final customer.Develop customer-Centric ROI models that align with the value provided.Collaborates with Stakeholders and Product Owners.Prioritize and communicate the strategy Show less

  • Licenses & Certifications

    • Agile Scrum Leadership (Executive) Accredited Certification

      International Scrum Institute™
      Jul 2022
      View certificate certificate
    • ITIL V3 Foundation

      PEOPLECERT
      Aug 2012
    • Product-led Certification

      Pendo.io
      Mar 2024
      View certificate certificate
    • Super Certified

      Pendo.io
      Apr 2024
      View certificate certificate
    • AI for Product Management

      Pendo.io
      Jan 2024
      View certificate certificate
    • MTA: Database Fundamentals - Certified 2017

      Microsoft
      Jun 2017
      View certificate certificate
    • Product Launches Micro-Certification (PRLC)™️

      Product School
      Feb 2024
      View certificate certificate
    • Scrum Master Accredited Certification

      International Scrum Institute™
      Apr 2021
      View certificate certificate
    • Certified Scrum Master (CSM)

      G-Talent.net
      Dec 2020
    • Product Management Basics Certification

      Pendo.io
      Mar 2024
      View certificate certificate