Zan Buchanan

Zan Buchanan

Previous roles:

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  • Timeline

  • About me

    Lead Tech Project Manager at ADP

  • Education

    • University Cape Peninsula University of Technology, Cape Town

      1992 - 1994
      ND Graphic Design
    • School Table View High School, Cape Town

      1987 - 1991
      Grade 12 Art, Biology, Science, Math, English, Afrikaans
  • Experience

    • Removed for brevity (available on request)

      Jan 1995 - Jan 1997
      Previous roles:
    • Laragh Courseware

      Feb 1997 - May 2005

      Responsibilities included: (Manage team, 14 Multimedia Developers, 33 at one point) Responsibilities included: (Details removed for brevity)

      • Developer Team Lead

        Jul 1997 - May 2005
      • Interactive Developer

        Feb 1997 - Jul 1997
    • Blue Monkey Web Design

      Jun 2005 - Jul 2005
      Freelance web designer

      Responsibilities included: (Details removed for brevity)

    • Hillingdon Council

      Jul 2005 - Sept 2005
      E-Learning Development Officer/Manager

      Responsibilities included: (details removed for brevity)

    • The University of Law

      Oct 2005 - Apr 2010

      Responsibilities include:● Manage Developer team (4-5 Multimedia Developers)● Advise and manage Product Design/Solutions and Delivery Mechanisms● Manage projects and liaise with clients (internal and external) through iteration life-cycle● Work closely with R&D department focusing on technical adjustments● Approve coding updates, strategic development, support OOP development and implementation● Advise on maintenance, support and updates of interactive multimedia products (rapid, bespoke and re-purposed e-learning)● Provide direction and strategy on e-Learning trends and solutions● Product delivery (integration into CMS, etc) and Quality Assurance● Liaise with CMS administrators and IT & Service desk informing current and future strategies Show less Responsibilities included:● Coordinate general day-to-day team progress (5 Multimedia Developers)● Coordinate and oversee Research and Development projects● Initiate OOP methodologies within team thinking and project development● Develop high quality multimedia solutions to legal training projects (on-line and CD-ROM) in close liaison with Course Designers and Producers● Generate new and creative methods of multimedia development and investigate new technologies● Provide ongoing maintenance, support and updates of media products● Develop ongoing guidelines and technical specifications for practical use and for enforcing the multimedia technologies Show less

      • Head of Interactive Production

        Aug 2008 - Apr 2010
      • Multimedia Team Lead

        Oct 2006 - Aug 2008
      • Multimedia Developer

        Oct 2005 - Oct 2006
    • LEO Learning

      Nov 2010 - Jun 2014
      Project Manager

      Responsibilities include:● Inform and help create proposals and manage projects to budget and schedule from kick-off to delivery ensuring appropriate level of governance and flexibility for waterfall or agile● Plan and lead meetings (internal and client), gather and confirm requirements, identify and manage risk, plan, cost, schedule, delivery/release milestones and manage resources● Create SoW and project specification documentation, and manage scope and change using appropriate change control and/or negotiate prioritisation of features● Confirm quality and testing strategy and carry out quality control and project administration such as project progress and status reports, financial and revenue analysis● Ensure agile best practice and ensure requirements are prioritised, estimated and achievable for delivery timescale● Agile coaching and transitioning of teams to agile processes● Monitor sprint progress, review completed sprint features, prioritise features and backlog● Manage project communication and relationship management ensuring all issue resolution● Provide process and guidelines for internal product developmentTypes of projects: LMS multi-language enterprise solutions, data and product portals, event-driven-data solutions, desktop, mobile, tablet and CD-Rom training solutionsClients include: JATO, Tetra Pak, Locog, British Airways, British Petroleum, Castrol, Syngenta, PwC, Virgin Media, Utility Warehouse, Credit Suisse, PMITools/techniques: Agile/scrum, Prince2, JIRA, MS Project, MoSCoW, SVN, Mobile/Tablet delivery, LMS Show less

    • The Oxbridge Research Group

      Jun 2014 - Mar 2015
      Technical Project Manager & ScrumMaster

      Responsibilities include:● Full life-cycle delivery and on-going rollout of websites, portals and services● Strategic direction-setting at Directors level and on-going involvement in roadmap planning● Implementation of scalable development methodology (Agile/Scrum)● Scrum/Agile coaching to transition local/remote teams to agile processes and best practice● Provide process and guidelines for product development● Ensure requirements are prioritised, estimated and achievable for delivery timescale● Plan and lead sprint meetings (daily scrum, sprint planning, backlog refining, retrospectives) ● Gather and confirm requirements, delivery/release milestones● Ensure quality, testing strategy and quality control● Perform project administration such as project progress, status reports and sprint progress● Review completed sprint features, prioritise features and backlog with Product Owner● Manage project communication and relationship management ensuring issue resolution● On-going team development and recruiting of new staffTypes of projects: Websites, client portals, responsive mobile and tabletTools/skills: Agile/Scrum, JIRA Agile, Confluence, MoSCoW, Gliffy/Lucidchart, Asana Show less

    • Comparethemarket.com

      Mar 2015 - Jan 2020
      Senior Project/Delivery Manager

      Responsibilities include:● Iterative delivery of Software and Data projects, across multiple insurance products’ ● Ensure MVP “speed to market” providing early customer benefit and feedback cycle● Lead the team, including remote teams, in Agile best practice and plan and facilitate agile meetings (standup, sprint planning, backlog refining, retro’s) ● Ensure requirements are prioritised, estimated and achievable to meet delivery timescale with measurable outcomes● Continuous involvement in roadmap planning ensuring the “right focus at the right time”● Ensure requirements are gathered and confirmed, and dependencies identified and managed● Ensure quality, testing strategy and quality control● Perform project administration such as project progress, status reports and sprint progress● Manage wider stakeholder communication and relationship management● Line manage ~8 direct reports● In addition to the above, involved in o programme management prioritising strategic and stakeholder initiatives along with architecture roadmap o Cross-site team leadership ensuring collaboration, performance and efficiencyTypes of projects: Insurance product micro-sites, Microservices and React, stakeholder portals, responsive mobile and tablet, Data migrationTools/skills: Agile/Scrum/Lean, JIRA Agile, Confluence, Lucidchart, Slack, Tempo timesheets, SiteConfidence, SharePoint, ProductPlan Show less

    • Quotient Technology Inc.

      Apr 2020 - Jan 2023
      Snr Agile Project Manager

      Responsibilities include:● Manage the iterative delivery projects and program of work for the eCommerce Platform and partner Retailers, ensuring MVP to provide early customer benefit and feedback cycle● Manage Retailer ongoing operations tasks/requests and weekly meetings● Perform project administration such as project progress and roadmap status for key stakeholders and retail clients● Collaborate with stakeholders to support roadmap planning and prioritisation aligned to OKRs● Lead the team delivery streams, while applying Agile best practice including standup, sprint planning, backlog refining, and retro’s● Ensure requirements are gathered, dependencies identified and managed and testing cycles improved● Define release schedule, contribute to release notes and stakeholder notificationsTypes of projects: eCommerce Retailer onboarding, eCommerce Platform/Portal feature enhancementsTools/skills: Agile/Scrum/Kanban, JIRA, Confluence, BigPicture, Lucidchart, Slack, SmartSheets, Aha Show less

    • ADP

      Jan 2023 - now
      Lead Tech Project Manager
  • Licenses & Certifications

    • Kanban Systems Design [KMP1]

      LeanKanban University
      Dec 2016
      View certificate certificate
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Mar 2014
    • Prince 2 Practitioner

      APM Group
      Aug 2011