
Zan Buchanan
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About me
Lead Tech Project Manager at ADP
Education

University Cape Peninsula University of Technology, Cape Town
1992 - 1994ND Graphic Design
School Table View High School, Cape Town
1987 - 1991Grade 12 Art, Biology, Science, Math, English, Afrikaans
Experience

Removed for brevity (available on request)
Jan 1995 - Jan 1997Previous roles:
Laragh Courseware
Feb 1997 - May 2005Responsibilities included: (Manage team, 14 Multimedia Developers, 33 at one point) Responsibilities included: (Details removed for brevity)
Developer Team Lead
Jul 1997 - May 2005Interactive Developer
Feb 1997 - Jul 1997

Blue Monkey Web Design
Jun 2005 - Jul 2005Freelance web designerResponsibilities included: (Details removed for brevity)

Hillingdon Council
Jul 2005 - Sept 2005E-Learning Development Officer/ManagerResponsibilities included: (details removed for brevity)

The University of Law
Oct 2005 - Apr 2010Responsibilities include:● Manage Developer team (4-5 Multimedia Developers)● Advise and manage Product Design/Solutions and Delivery Mechanisms● Manage projects and liaise with clients (internal and external) through iteration life-cycle● Work closely with R&D department focusing on technical adjustments● Approve coding updates, strategic development, support OOP development and implementation● Advise on maintenance, support and updates of interactive multimedia products (rapid, bespoke and re-purposed e-learning)● Provide direction and strategy on e-Learning trends and solutions● Product delivery (integration into CMS, etc) and Quality Assurance● Liaise with CMS administrators and IT & Service desk informing current and future strategies Show less Responsibilities included:● Coordinate general day-to-day team progress (5 Multimedia Developers)● Coordinate and oversee Research and Development projects● Initiate OOP methodologies within team thinking and project development● Develop high quality multimedia solutions to legal training projects (on-line and CD-ROM) in close liaison with Course Designers and Producers● Generate new and creative methods of multimedia development and investigate new technologies● Provide ongoing maintenance, support and updates of media products● Develop ongoing guidelines and technical specifications for practical use and for enforcing the multimedia technologies Show less
Head of Interactive Production
Aug 2008 - Apr 2010Multimedia Team Lead
Oct 2006 - Aug 2008Multimedia Developer
Oct 2005 - Oct 2006

LEO Learning
Nov 2010 - Jun 2014Project ManagerResponsibilities include:● Inform and help create proposals and manage projects to budget and schedule from kick-off to delivery ensuring appropriate level of governance and flexibility for waterfall or agile● Plan and lead meetings (internal and client), gather and confirm requirements, identify and manage risk, plan, cost, schedule, delivery/release milestones and manage resources● Create SoW and project specification documentation, and manage scope and change using appropriate change control and/or negotiate prioritisation of features● Confirm quality and testing strategy and carry out quality control and project administration such as project progress and status reports, financial and revenue analysis● Ensure agile best practice and ensure requirements are prioritised, estimated and achievable for delivery timescale● Agile coaching and transitioning of teams to agile processes● Monitor sprint progress, review completed sprint features, prioritise features and backlog● Manage project communication and relationship management ensuring all issue resolution● Provide process and guidelines for internal product developmentTypes of projects: LMS multi-language enterprise solutions, data and product portals, event-driven-data solutions, desktop, mobile, tablet and CD-Rom training solutionsClients include: JATO, Tetra Pak, Locog, British Airways, British Petroleum, Castrol, Syngenta, PwC, Virgin Media, Utility Warehouse, Credit Suisse, PMITools/techniques: Agile/scrum, Prince2, JIRA, MS Project, MoSCoW, SVN, Mobile/Tablet delivery, LMS Show less

The Oxbridge Research Group
Jun 2014 - Mar 2015Technical Project Manager & ScrumMasterResponsibilities include:● Full life-cycle delivery and on-going rollout of websites, portals and services● Strategic direction-setting at Directors level and on-going involvement in roadmap planning● Implementation of scalable development methodology (Agile/Scrum)● Scrum/Agile coaching to transition local/remote teams to agile processes and best practice● Provide process and guidelines for product development● Ensure requirements are prioritised, estimated and achievable for delivery timescale● Plan and lead sprint meetings (daily scrum, sprint planning, backlog refining, retrospectives) ● Gather and confirm requirements, delivery/release milestones● Ensure quality, testing strategy and quality control● Perform project administration such as project progress, status reports and sprint progress● Review completed sprint features, prioritise features and backlog with Product Owner● Manage project communication and relationship management ensuring issue resolution● On-going team development and recruiting of new staffTypes of projects: Websites, client portals, responsive mobile and tabletTools/skills: Agile/Scrum, JIRA Agile, Confluence, MoSCoW, Gliffy/Lucidchart, Asana Show less

Comparethemarket.com
Mar 2015 - Jan 2020Senior Project/Delivery ManagerResponsibilities include:● Iterative delivery of Software and Data projects, across multiple insurance products’ ● Ensure MVP “speed to market” providing early customer benefit and feedback cycle● Lead the team, including remote teams, in Agile best practice and plan and facilitate agile meetings (standup, sprint planning, backlog refining, retro’s) ● Ensure requirements are prioritised, estimated and achievable to meet delivery timescale with measurable outcomes● Continuous involvement in roadmap planning ensuring the “right focus at the right time”● Ensure requirements are gathered and confirmed, and dependencies identified and managed● Ensure quality, testing strategy and quality control● Perform project administration such as project progress, status reports and sprint progress● Manage wider stakeholder communication and relationship management● Line manage ~8 direct reports● In addition to the above, involved in o programme management prioritising strategic and stakeholder initiatives along with architecture roadmap o Cross-site team leadership ensuring collaboration, performance and efficiencyTypes of projects: Insurance product micro-sites, Microservices and React, stakeholder portals, responsive mobile and tablet, Data migrationTools/skills: Agile/Scrum/Lean, JIRA Agile, Confluence, Lucidchart, Slack, Tempo timesheets, SiteConfidence, SharePoint, ProductPlan Show less

Quotient Technology Inc.
Apr 2020 - Jan 2023Snr Agile Project ManagerResponsibilities include:● Manage the iterative delivery projects and program of work for the eCommerce Platform and partner Retailers, ensuring MVP to provide early customer benefit and feedback cycle● Manage Retailer ongoing operations tasks/requests and weekly meetings● Perform project administration such as project progress and roadmap status for key stakeholders and retail clients● Collaborate with stakeholders to support roadmap planning and prioritisation aligned to OKRs● Lead the team delivery streams, while applying Agile best practice including standup, sprint planning, backlog refining, and retro’s● Ensure requirements are gathered, dependencies identified and managed and testing cycles improved● Define release schedule, contribute to release notes and stakeholder notificationsTypes of projects: eCommerce Retailer onboarding, eCommerce Platform/Portal feature enhancementsTools/skills: Agile/Scrum/Kanban, JIRA, Confluence, BigPicture, Lucidchart, Slack, SmartSheets, Aha Show less

ADP
Jan 2023 - nowLead Tech Project Manager
Licenses & Certifications
- View certificate

Kanban Systems Design [KMP1]
LeanKanban UniversityDec 2016 
Certified ScrumMaster (CSM)
Scrum AllianceMar 2014
Prince 2 Practitioner
APM GroupAug 2011
Languages
- enEnglish
- afAfrikaans
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