Igor Linares

Experience

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  Huawei

  Mar 2016 - Jul 2018

  Engaged in the CORE PS domain at the TIM carrier operator, my primary focus lies in spearheading a virtualized Diameter Routing Agent (DRA) implementation project. Key responsibilities encompass:• Aggregating Key Performance Indicators (KPI) from the operational network.• On-site troubleshooting of issues at mobile network interfaces.• Generating comprehensive reports detailing the progress of newly introduced elements in the network.• Conducting workshops to elucidate the operational intricacies and functionalities of the newly integrated elements. Show less As a GPON/MSAN/DSLAM Project Coordinator at Telefonica, I specialize in orchestrating and managing technician teams for the installation and commissioning of new equipment. Additionally, I actively contribute to the technical commissioning process and provide support for the integration of these new assets. Key responsibilities include:• Implementation and commissioning of new equipment, encompassing GPON/xDSL/MSAN installations both indoors and outdoors.• Efficient coordination of material deliveries to designated sites.• Hands-on support for technicians during installation and commissioning phases.• Comprehensive reporting of all project activities. Show less Employed at the Network Operations Center (NOC) within the access sector, I specialize in the implementation, commissioning, and support of GPON/DSLAM/MSAN technologies in the Telefonica carrier network.Primary responsibilities encompass:• Implementation and commissioning of new equipment, including GPON/xDSL/MSAN installations both indoors and outdoors.• Providing on-site and remote support for both new and existing equipment.• Conducting training sessions for technicians and engineers.• Performing equipment testing as required by the carrier to ensure proper functionality.Additionally, I contribute to the homologation process at the Telefonica laboratory, focusing on new Huawei service boards (xDSL/GPON/MSAN) and innovative topologies (MSAN/GPON/DSLAM). Noteworthy activities include:• Homologating new xDSL/MSAN/GPON boards for upcoming Telefonica projects.• Delivering weekly presentations to the Telefonica access team, showcasing results and outlining future work.• Physically assembling new scenarios to facilitate testing for both new access boards and METRO/CORE networks. Show less Engaged in radio transmission within the BRDC department (Brazil Remote Delivery Center), I play a pivotal role in implementing and upgrading the infrastructure of Brazilian microwave network carriers and 2G/3G/4G networks. My dedicated focus has been on serving the TIM carrier, and my responsibilities include:• Commissioning microwave radios for the establishment of future links.• Creating MPLS circuits and PW services to facilitate communication at radio stations.• Developing scripts and configuring new microwave radios to ensure seamless integration.• Balancing transmission rates for microwave links to optimize performance.• Providing technical support to address and resolve issues in a timely manner. Show less

  • CORE PS Engineer

    Dec 2017 - Jul 2018

  • Engineering Project Coordinator

    Aug 2017 - Dec 2017

  • Access Network Intern Engineer

    Nov 2016 - Jul 2017

  • Microwave Intern Engineer

    Mar 2016 - Oct 2016
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  TIVIT

  Jul 2019 - Oct 2019

  Support Analyst

  Led the monitoring and technical support for critical bank transactions and major debit/credit card banners at TIVIT in São Paulo. Oversaw routers, switches, servers, software management, and mainframes to ensure seamless operations. Swiftly addressed issues to maintain secure banking operations and support card services.

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  Zyxel Brasil

  Jan 2020 - Mar 2022

  Pre-Sales and Support Analyst

  Specializing in comprehensive support for the entire equipment portfolio, I offer both on-site and online assistance. My role extends to conducting webinars and training sessions for both existing customers and potential clients. Key responsibilities include:• Configuration and support for GPON on the client's PON equipment (ONU/Splitter) - (OLT1406, OLT2406, IES5206, PMG2005/PMG1005/PMG5705).• Providing firewall support, with expertise in the USG/Zywall series.• Configuring and supporting AP equipment, including EMG/WAC/NWC series.• Offering support and configuration services for switch equipment, covering GS and XGS series.• Conducting training sessions for customers and potential clients to enhance their understanding of the equipment.• Developing instructional YouTube tutorial videos to assist users.• Rigorous testing of malfunctioning equipment and providing necessary support for resolution. Show less

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  Ruijie Networks

  Mar 2022 - now

  LATAM Presales Engineering Director

  As a presales engineer, I specialize in driving strategic initiatives to enhance brand positioning within the Latin America market. My key responsibilities include:• Conducted market studies to enhance brand positioning in Latin America.• Cultivated relationships with new customers and partners.• Delivered compelling presentations showcasing diverse portfolio.• Provided technical training and support for customer satisfaction.