Pradeep Patra, PMP, SASM

Experience

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  Techno Solutions India (P) Limited, Mumbai India

  Sept 2001 - Nov 2002

  Management Consultant – Quality Assurance Representative

   Provide roadmap for organization’s Process Improvement Journey Created, modified and developed process deliverables based on the business & operational requirements and input from the Core team Provided expertise in preparation of the AS-IS and To-Be Process for Production Planning of the various business units at different client locations Ensured consistency and high quality on all process and project deliverables Conducted training programs on Internal Audit, Kaizen, Statistical Process Control (SPC), Lean Six Sigma etc. Provided guidance to various business units on cost reduction by streamlining the manufacturing and operational process, cycle time reduction and productivity improvements  Implemented quality frameworks at various business units of different client locations including Naval Dockyard (Indian Navy), ONGC, Bharat Petroleum, Scooters India Limited, Tata Power, ISPAT Industries, Juliet Textiles, Indian Railways, H. & R. Johnson (India) Ltd. etc. Show less

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  GTL Limited

  Nov 2002 - Apr 2004

  Sr. Executive Quality, Corporate Quality

   Planned, Designed and Implemented a new Quality Management System using business and ISO 9001 standard requirements Discharged responsibilities as Corporate Black Belt in Six Sigma implementation across GTL  Assured a common understanding of project vision and goals among all team members Prepared the complete AS-IS and To-Be Process for Production planning for various SBUs Evaluated and rated vendor products and performances Collected and analyzed of data for Balanced Scorecard reports for all the SBUs Involved in Process definition for CMMI 5 process framework Worked as a Group leader in “Project Top Gear” for implementation of Corrective and Preventive actions for In house Non-conformance resulting in reductions in waste Facilitated numerous root cause failure analysis investigations in regards to safety and telecom equipments failure Facilitated projects for the deployment QMS and conducted Internal Quality Audits Coordinated with projects groups for ensuring management reviews at regular intervals and to participate in the same Performed real-time management of production activities (Network and Telecom products) Prepared and presented the Project Status report to clients during project review meetings Trained Green Belts (GB) on Six Sigma and Quality Methods Completed three Six Sigma Projects as a Black Belt Show less

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  Tata Tele Business Services

  Apr 2004 - Feb 2005

  Quality Manager and Six Sigma Master Black Belt

   As a Black Belt, mentored approximately 8 Six Sigma projects (Projects involved defect reduction, ticket resolution cycle time improvements and service level management for IT & Telecom) Established and successfully implemented Quality Standards, Documentation and Guidelines Contributed to the development of the tool for automating the audit process Evaluated the performance of project deliverables (Planned Vs Actual) Identified process improvement opportunities within various groups using Tata SigmaX Process Excellence framework At TCS Mumbai, as a Master Black Belt, mentored approximately 80 process improvement projects within various GE Businesses within TCS-GE Relationship. The project areas included service support and software processes Participated in project execution and coaching for multiple Six Sigma projects at branch level Show less

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  American Express

  Feb 2005 - Nov 2005

  IT Senior Project Manager - Six Sigma Master Black Belt (MBB)

   Conducted Six Sigma Gap Analysis and defined roadmap for Six Sigma Initiative Baseline processes and established process capability Provided functional inputs in the phases of the project including planning and analysis Conducted Training on Six Sigma Awareness and Gap Analysis Analyzed various core processes and identified opportunities for Improvement Established and successfully managed and tracked Six Sigma projects for the IT division Conducted toll-gate reviews of all the Six Sigma phases (DMAIC), applied business insights and formulate strategic recommendations Reported Six Sigma status updates to the Management using business metrics & milestone tracker Identified Best Practices and Lesson Learned and implemented the same effectively at different project verticals Show less

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  Ameriprise financial Services, Inc. Minneapolis, USA

  Nov 2005 - Jul 2007

  Quality Assurance Manager & Process Consultant

   Defined Ameriprise Quality Management System (AQMS) framework and process templates based on CMMI Level 3 requirements & industry best practices Designed templates and processes for Requirements, Detail design, Test scripts, Peer code reviews, User acceptance testing and Implementation. Also setting programming Best Practice Standards Implemented Ameriprise Quality Management System (AQMS) Framework across Ameriprise IT projects by providing coaching and mentoring on AQMS Managed Productivity Improvements across the vertical via Cost of Quality (CoQ) metric over Cost of Quality (CoQ) baseline established at end of pilot phase Performed reviews and audits on the projects to test the processes if they fit for purpose Developed and implemented Dashboard for QMS/ CMMI Program to monitor all process and product measures As a Master Black Belt mentored 2 process improvement projects led by trained Green Belts. Projects involved defect reduction and cycle time improvements Show less

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  Thrivent

  May 2007 - Jan 2010

  Sr. Quality and Process Consultant - Quality Assurance & Project Management

   Provided Strategic Direction to the Management on transactional and SDLC Process Improvements Led a cross-functional team for major integrated process improvement initiatives (CMMI, Six Sigma and ITIL) Established financial baseline using Cost of Quality (COQ) model and created a business case for the process improvement across all verticals Defined process for metric collection, analysis, action planning for improvements, and reported metrics dashboards to Senior Leadership Team (SLT) Coordinated all program related activities and managed program level risks and issues Performed the Causal Analysis of the findings and reporting the status to the SLT and Project Teams to take necessary corrective and preventive actions Reduced 30% COQ components (Cost of Poor Quality) through CMMI based Process Improvement Approach Saved the IT division $950,000 in review and testing costs Show less

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  Ethicon, Inc.

  Mar 2010 - Feb 2012

  Senior Process Consultant & Lean Six Sigma Master Black Belt

   Defined process breakdown within the Global Marketing, Engineering and R&D divisions Create and managed Project Plan, Risks & Issues, QA Plan and Resource Plan Developed best in class processes, quality metrics, and defect management framework for the Quality Lifecycle Engineering, Prototype Design, and Product Forecasting.  Analyzed both quantitative and voice of customer (VOC) trends to identify specific process improvements within the R&D, Engineering and Global Marketing Division Identified 30+ process improvement opportunities within the R&D, Engineering and Global Marketing divisions Conducted Lean Six Sigma Kaizen Workshops to execute the above process improvements, involving key stakeholders and subject matter experts Designed and developed value streams and relevant matrices to drive consistency, accuracy and efficiency across all internal processes and key drivers (Prototype Design, Material Management, Global Marketing, CAPA)  Data collection , Analysis (Trend Analysis, Forecasting) of defined metrics  Improved the process efficiency by 20% after deployment of newly developed processes Show less

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  Sun Life

  Feb 2012 - Dec 2019

  Senior IT Project Manager/ Scrum Master

  Responsible for planning, managing, and implementing end-to-end IT Digital, Application development and content management projects in support of business plans and goals while ensuring compliance to company’s defined integrated Lean SDLC practices, standards and procedures. Define processes and tools best suited to each project. Train and mentor team members on the newly developed Lean SDLC processes, and provide feedback using peer review processes in BSA, development & test plans. Participate in daily Scrum and client meetings. Show less

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  Walmart

  Jan 2020 - now

  Project Management Consultant

  Working as a Project Management Consultant to lead and accelerate EOL technology remediation in support of Walmart’s modernization, customer facing technology and associate digital experience by monitoring, retiring, decommissioning the W2K08 and W2K12 applications and servers, and migrating them to SAPS W2K16 & W2K19 for all Walmart US Stores/ Clubs and International locations.