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Randa El Dirini

Randa El Dirini

Commercial Assistant

Followers of Randa El Dirini818 followers
location of Randa El DiriniGreater Paris Metropolitan Region

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  • Timeline

  • About me

    Customer Service Manager EMEA - Safety & Security at The Master Lock Company

  • Education

    • MBA PPA

      2017 - 2017
      Master 2 Marketing Management

    • JB Poquelin High School

      2012 - 2014
      Higher National Diploma (HND) International Business

      Activities and Societies: Class Delegate

    • Paul Lapie High School

      2011 - 2012
      High School Diploma in Science and Technology Management Marketing

    • Pôle Paris Alternance (PPA)

      2015 - 2017
      Master International Business

    • Pôle Paris Alternance (PPA)

      2014 - 2015
      Bachelor International Business

  • Experience

    • Oasis Smart SIM

      May 2013 - Jun 2013
      Commercial Assistant

      - Research of prospects in the mobile telephony sector in Africa and Middle East- Creation of databases- Development of commercial letters

    • TOTAL

      Jan 2014 - Jan 2014
      Billing Assistant - Petroleum products

      Back-office billing department - Raffinage France- Following of purchasing / sales files- Development of monthly contracts 2014- Creation of databases- Billing

    • Kuehne + Nagel

      Sept 2014 - Dec 2017
      Projects / Oil&Gas / Marine Logistics Coordinator

      Industrial Projects / Oil&Gas / Marine Logistics Department- Operational follow-up of shipments and administrative follow-up of files- Treatment of client instructions- Contact with the suppliers of the transport chain- Establishment of quotations (dry containers, OOG/special containers, Break-bulk, Roro)- Operational and documentary coordination throughout the shipment (Road, Airfreight, Seafreight, Dry containers, OOG/special containers, Break-bulk, Roro)- Establishment, control and transmission of shipping documents- Billing according to contractual agreements with the customer- Accounting (margin tracking, validation of supplier invoices) Show less

    • The Master Lock Company

      Apr 2018 - Jan 2021
      Customer Service Assistant EMEA - Safety & Security

      Safety & Security Department- Treating orders - Litigations management (after-sales, transport, quality, production)- Establishment of original documents (invoice, packing list, certificate of origin) - Finding new solutions for customers - Dealing with international customers (Middle East, Africa, Europe)- Team working - Communication

    • SNETOR

      Jan 2021 - Aug 2023
      Procurement coordinator - PE & PVC

    • The Master Lock Company

      Aug 2023 - now
      Customer Service Manager - Safety & Security

  • Licenses & Certifications

    • Responsable d'affaires commerciales à l'international

      RNCP
      Mar 2016
      View certificate certificate

    • Passeport de Compétences Informatique Européen (PCIE)

      ECDL Foundation
      Jul 2015

    • Test Of English for International Communication (TOEIC)

      ETS Global B.V.
      Jul 2015

  • Honors & Awards

    • Awarded to Randa El Dirini
      Prix de l'international Conseillers du Commerce Exterieur de la France Jun 2014 Obtention du premier prix de l'international du Lycée Jean Baptiste Poquelin, délivré par les Conseillers du Commerce Extérieur de la France suite à une soutenance à l'oral et à un rapport écrit de mon stage à Dubaï chez Oasis Smart Sim.