Mbulelo Phoyane

Experience

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  Rio Casino

  Mar 2007 - Mar 2015

  Slots technician

  Maintenance, Troubleshoot and repair of slot machines and their components. I.e. bill validators, Reel mechanisms and LCD screensContinued maintenance and repairs to Bally System hardware.Electronic and mechanical faultfinding & repairs at component level.Repairs and maintenance to cashiering equipment i.e. time date stamps, UV lights, and Note counters.Slot machine upgrades and game changes.Service to internal and external customers.Dissembling and assembling of technical equipment.Bally System Low Rev checks Show less

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  Global Payment Technologies

  Apr 2015 - Mar 2016

  Satellite: Field Customer Support Technician

  Support, Troubleshoot and Installations of cash handling units namely: Banks, SBV and Retail Stores that have our Safes and Shuffling Machines.Coordinates and accomplishes defined service operations and resolve all product issues for customers Collaborating with customers on new products and training new staff on new machinesManaging boot stock and submitting on weekly bases to not have shortagesTroubleshooting and managing network based machinesServicing of Schumez Money Shoot System at banks and installations Show less

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  Carnival City Casino

  Apr 2016 - now

  My Daily task is to ensure that the companies strategy is reached successfully by leading the team to have the same objective.Develop PDPs, Feedback, and Couching. Ensure that we comply with group standard and have a common working document in place. Ensure that two monthly performance assessments on all subordinates by the set deadlines. Ensure that we have an up-to-date stock system in place and that the system balance with Signet. A monthly Breakdown of spare used and current stock level to be provided and communicated to the workshop. Updated Asset register at all time. Complete asset check to be done every three monthsAnalysis of system and work done as per Ho standardOJT forms and spread sheet (auditing). Ensure that this is send by the first Friday of each month to HR offices. Ensure that the content of the training manuals and questionnaires are valid and of a high quality. Update matrix with courses completed and new coursesEnsure that procedures in place. Servicing schedule to be put in place, ensuring that we set the bench with in the Group. Servicing schedule to be put in place, ensuring that we set the bench mark in Sun InternationalStock control sheet as well as problem reporting system, ensuring that equipment are in 100% working condition at all time. Down time to be reduce to 8 hours a month, analyses reports with regards to machines problems. Ensuring that machines and bases are 100% operational and that the technical standards are in place as per sign off document. Ensure that all detail are always 100% correct. Show less

  • Gaming Technical Shift Manager

    Feb 2017 - now

  • Gaming Technician

    Apr 2016 - Jan 2017