
Will Arego
Front House Team Member

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About me
MIS & Finance Student at Baylor University
Education

Concordia Lutheran High School
2018 - 2022
Baylor University - Hankamer School of Business
2022 - 2026Bachelor of Business Administration - BBAActivities and Societies: Phi Kappa Chi, Officer for Baylor Information Systems and Business Analytics
Experience

Chick-fil-A Restaurants
May 2019 - Aug 2019Front House Team Member- Delivered exceptional and proactive guest service, consistently exceeding customer expectations- Evaluated eating areas to ensure sanitation and cleanliness- Supported front-of-house and kitchen teams in daily operations, ensuring a smooth and efficient workflow

Gleannloch Pines Golf Club
May 2020 - Aug 2020Guest Services Team Member- Contributed to golf course operations by efficiently providing carts, range balls, and baskets to club members and guests- Consistently executed daily tasks related to golf course and cart maintenance, ensuring a high standard of service and presentation

Salem Lutheran Church-Lcms
Jun 2021 - Aug 2021Student Ministry Intern- Collaborated with the student ministry department to meticulously plan and successfully execute weekly events- Managed communication with prospective students, significantly increasing student involvement and engagement- Developed student-focused curriculum for teaching and facilitated engaging discussions during Sunday morning sessions- Mentored junior high and high school students, providing leadership to younger kids

Redfish Seafood Grill
May 2022 - Aug 2022Server- Efficiently managed multiple tables simultaneously during peak dining hours, ensuring exceptional customer service- Memorized an extensive menu of over 40 items, facilitating efficient and accurate communication with guests- Overcame language barriers to maintain seamless communication with kitchen staff, fostering a productive and efficient work environment

Champion Fiberglass, Inc.
May 2023 - Aug 2023Production Planning Intern- Implemented a waste reduction system resulting in an approximate 80% reduction in waste volume for fiberglass electrical conduit- Orchestrated project planning, coordination, and testing of crusher and hammer mill machines, optimizing run times, feed rates, and process efficiency- Developed a comprehensive procedure manual to document project processes, providing a valuable resource for future automation efforts- Demonstrated significant personal growth by enhancing engineering knowledge, proactive problem-solving, effective communication, and production planning skills over the course of the internship Show less

Baylor University
Aug 2023 - Aug 2024Campus Tour Guide- Conduct engaging and informative campus tours for prospective students and their families- Provide over 160 facts and answer any questions regarding the campus, academics, recreation, and all other information necessary to provide the best insight to life at Baylor- Operate inside the admissions office to coordinate and schedule tours, edit prospective student, and answer questions by guests via email or phone call

Mustang Cat
May 2024 - Aug 2024Information Systems Intern- Developed a cost-saving inventory scanning solution that led to projected annual savings of $50,000 by streamlining processes and reducing operational inefficiencies- Designed and implemented a custom Salesforce application for both mobile and desktop platforms, enhancing user experience and accessibility.- Engineered a Lightning Web Component (LWC), integrating a JavaScript-coded barcode scanner with GPS functionality to accurately track and log machinery locations- Implemented advanced formula fields and reports to identify and resolve discrepancies between inventory data and the ERP system, improving data accuracy- Led comprehensive project management efforts, including long-term strategic planning, in-field testing, and organizing and facilitating team meetings Show less

Better at Last
Sept 2024 - nowSalesforce and Financial Assistant- Implement and manage CRM via Salesforce, ensuring seamless connectivity with existing systems and optimizing workflows for enhanced efficiency and stronger customer relationships- Streamline and manage financial processes, contributing to efficient and effective reporting to all funding sources- Curate and manage content for social media pages, increasing engagement and brand visibility through strategic posts and interactions
Licenses & Certifications

Microsoft Office Specialist: Excel Associate (Excel and Excel 2019)
Baylor University - Hankamer School of BusinessDec 2023
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