Cynthia Ohakam

Experience

• 

  Okash

  -

  Customer service representative
• 

  BlueRidge Micro Finance Bank

  Aug 2020 - Jul 2022

  Customer Service Representative

  • Reviewing the company debtor list. • Contacting customers and informing them of their overdue bills. • Advising customers on their payment options and suggesting methods of payment. • Negotiating suitable payment plans. • Responding to customer queries.• Maintaining customer payment records. • Writing final notice warnings to customers when payments are not being made.

• 

  Perchstone & Graeys LP

  Sept 2022 - now

  HR Officer / Front Desk/ Admin

  * Updating internal databases with new employee information, including contact details and employment forms.* Screen resumes and application forms.* Schedule and confirm interviews with candidates.* Participate in organizing company events.* Internship management. offboarding, and onboarding of Interns in the firm.* Maintain and update company databases.