Michelle Maciel

Michelle Maciel

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location of Michelle MacielMexico City, Mexico

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  • Timeline

  • About me

    Project Management Professional PMP, Program Manager, Six Sigma Black Belt

  • Education

    • Universidad Panamericana

      2013 - 2015
      Master of International Business International Businesses and Markets Develeopment
    • Universidad La Salle, A.C.

      1998 - 2002
      Bachelor degree in Systems Engineering Ingeniería de sistemas
    • Universidad Panamericana

      2013 - 2014
      Especialidad en Negocios Internacionales Negocios internacionales
    • Tecnológico de Monterrey

      2010 - 2010
      Management Skils Diploma Six Sigma
  • Experience

    • Mabe

      Jan 2002 - Jul 2009

      •Coordination and follow up on saving and optimization projects for Information Technology area using Six Sigma methodology.•“Z6” National Award for the Project “Security enhancement for 25 Web sites for the Americas Mabe Portal”•Advisor for the Six Sigma Methodology for 30 Green and Yellow Belts•Savings of $190,000 USD yearly for the Commercial Strategy of Income Tax•Savings of $180,000 USD yearly for the reduction of printing costs•Savings of $136,000 USD yearly for the reduction of telephone expense in 2007•Implementation of Lean Manufacturing 7S´s in Mabe Headquarter offices•Training in 7S´s for up to 200 employees in Mabe Headquarter offices•Statistical Analysis of processes to track improvement and time reduction•Time reduction on Six Sigma Projects completion from 1 year to 8 months Show less • Implementation of the Project “Continental Web Portal” of 23 web sites and corporate portal.• Content standardization of the products in public pages for 9 brands in Mexico and Latin America• Terminology standardization among countries.• Coordination and functional design of the web site jointly with the vendor.• Process standardization in Latin America of product information generation• Database and Web application design for product information creation and maintenance• 80% mistake reduction in product information entry• 80% time reduction to get product information Show less

      • Six Sigma Black Belt

        Feb 2006 - Jul 2009
      • Web Content Administrator

        Jan 2002 - Jan 2006
    • ING

      Nov 2009 - Jun 2011
      Regional PMO for Latin America

      •Project portfolio administration for Information Technology initiatives in Latin America related to global objective to separate Insurance business from Bank.•Latin America Project portfolio inventory for Operations and Information Technology•Project documentation design for regional projects in Latin America.•Project Status reports for Latin America CIO’s (Colombia, Chile, Peru, Mexico and Uruguay).•Communication of lessons learned among countries to improve projects execution•Information gathering for Latin America in to comply with ING Group requests which headquarters is located in Amsterdam•Project management for business growth initiative which objective was to obtain a regulator’s license to operate investment funds.•Project management for new product introduction initiative to create a set of financial product focused on a base of the pyramid market segment. Show less

    • AXA Seguros México

      Jul 2011 - Apr 2014
      Senior Program Manager

      •Bancassurance program implementation for strategic portfolio transfer involving two lines of business: Motor and Property & Casualty. Program became a top priority for the company and has a transversal impact across business areas in both companies Bank and Insurance.•Motor program implementation to deliver a strategic tool innovating among Insurance companies. Project implementation allowed Marketing to release a massive media campaign.•Change, Risks and Budget management for each project within the program up to $5,000,000 USD•Process design for programs & projects formal closure •Advice on methodology and project management tools •Executive reporting for Steering Committee meetings with Top Management •Project status reports regarding progress, budget and scope for local and regional Project Management Offices in Mexico and Spain respectively •Organization of project events and plenary sessions including logistics and planning. Show less

    • TYCO FIRE & SECURITY MEXICO

      Sept 2014 - Mar 2017
      Project Manager Sr. – IT Shared Services Center – LATAM

      • Implementation of transformation program to create a Shared Services Center located in Mexico which process financial services for Argentina, Colombia, Uruguay, Chile and Costa Rica• Office IT services set up for Shared Services Center• Accounts payable process automation through a global standard solution cloud based for Argentina, Colombia, Uruguay and Mexico• Reports issuance for Americas project office and local top management• Information technology team coordination for Latin America project execution• Project portfolio management through a web based tool Show less

    • Johnson Controls Inc.

      Mar 2017 - Nov 2017
      Global Applications Transition Lead

      Ensure projects and enhancements transition between Build (implementation team) and Run (operations team) Provide Operations team with required documentation from Build team so post Go Live support can be grantedStatus update and follow up for Transition activities on Global cloud based tool JIRACommunication bridge for Compliance and Disaster Recovery

    • Cisco

      Nov 2017 - now
      Global Operations Senior Program Manager

      Last 4 years administered 4 broad projects internally, annual duration, across time zones with Strategic Portfolio impact. • Lead Kaizen events to streamline process for line of business. • Document and map the operational workflow for an IT and Network Global Company for the technical support area and its interactions with different business areas. • Workflow consultancy for strategic projects on internal innovation in tools and user interfaces creation for operations area. • Active consultancy for several projects in terms of design workflows for current and future operation • External consultants financial administration and onboarding. Show less

  • Licenses & Certifications

    • Six Sigma Black Belt Certificate

      Tecnológico de Monterrey
    • PMP Certificate

      Project Management Institute
      Jul 2011
      View certificate certificate
    • Get Ready for Generative AI

      LinkedIn
      Sept 2024
      View certificate certificate
    • Scrum Fundamentals Certified

      SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
      Feb 2018
    • Introduction to Prompt Engineering for Generative AI (2023)

      LinkedIn
      Oct 2024
      View certificate certificate
    • Data Science @Cisco Generative AI Green Belt 2024

      Cisco
      Dec 2024
      View certificate certificate
    • Ethics in the Age of Generative AI

      LinkedIn
      Sept 2024
      View certificate certificate
    • Prosci® Certified Change Practitioner

      Prosci
      Jul 2022
      View certificate certificate
    • Scrum Fundamentals Certified

      SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
      Feb 2018